The Lodge used an intense smelling fragrance in my room. After ten minutes, I had a headache and it felt like my mouth and throat were coated with fragrance. When I asked to move to another room, I was told all rooms had the same intense smell. After 30 years of extensive worldwide travel, intense smells have only been encountered when properties were trying to eliminate a problem ( eg smoke, animal, body, musty, etc. odors. Management told me no one else had ever complained about the fragrance before but they had people making reservations asking them not to use fragrance. Hmmm. After trying to air out the room for three hours and still having a reaction to smell, I asked for a refund. I was told that if Expedia called and released funds to them, I’d receive one. However, after Expedia called them, the Lodge decided not to refund me. If they would have just told me that up front, I wouldn’t be writing this. Maybe I misunderstood, If so, I apologize but still think others should be told about intense fragrance, as it’s not normal in hotel/lodge properties.