I requested a balcony room for my boyfriend‘s birthday and they wait to tell me the day of that I can’t get the balcony because some other party made reservations a year ago. It would be nice if they would let people know ahead of time so I can go find a room with a balcony somewhere else. I was so pressed for time to decorate my boyfriend‘s room that I just accepted a regular king size room. The manager was cool, he gave me some of the money back, free valet parking and free breakfast for our frustration. Also, I don’t know what’s up with their AC the next morning, but it was hot and I was ready to get out of there quick. For some reason, I think that’s on purpose to get guest out so housekeeping can clean. We will not be coming back. Eff that place!