万怡酒店 布法罗机场

Pet friendly

非常好住的舒服

Beds were comfortable. Staff was very friendly and helpful. My room was nice and big.

Convenient to airport, nice rooms, good restaurant & gym.

Other than one cleaning woman, the staff was not friendly at all, it felt like you were annoying them with any questions you had. The cable tv wasn’t working properly and when I asked about it, the front desk woman said they know and it’s always like that. There were stains on the furniture and one of the walls in our suite, and we were kind of bummed they didn’t provide free continental breakfast for what the price of the rooms are.

The hotel was quiet and comfortable.

Staff was very friendly and accommodative. Quality and cleanliness is good. Location is excellent. Staff and bistro and front desk was very helpful

Quick and easy check in. The amenities were great.

Liked the pool and hot tub. Really loved the bed, but not the pillows - too soft 4 me.

I loved Lindsey and Jessica who worked the bar! Great gals

Clean and convenient to get to the airport. Overall great experience

Nice spacious room

…

How can i say it in one word. Excellent...staff on point ..best hotel inhave stayed in in years ..

The lobby/lounging area was in the dirty side. It's probably time to replace furniture in that area.

Good

Safe and quiet. Clean

Upon checking into our room, we discovered the bathroom was completely clogged. I immediately contacted the front desk, and a maintenance worker was sent. This individual entered our room without greeting, introduction, or even basic eye contact - an interaction that felt dismissive and unprofessional. He made an unsuccessful attempt to fix the problem, then left without explanation. When the problem persisted, we called the front desk again. On this occasion, Scott Marshall assured us that the matter would be fully resolved by the time we returned from a concert that evening, and that the superintendent would personally ensure it was fixed. Based on this assurance, we left confident that the issue would be handled. However, when we returned at approximately 1:30 a.m., we were shocked to find that nothing had been done. I called the front desk and spoke with Raven Beckles, who stated there was no record of our earlier calls or the problem. To make matters worse, she implied - gesturing toward my partner - that we had failed to communicate the issue properly. This insinuation was false, disrespectful, and offensive. Ms. Beckles then informed us that no other rooms were available and instructed us to use the public restroom in the lobby for the remainder of our stay. This suggestion was not only wholly unacceptable but also degrading and unsafe. We had paid for a private room with functioning amenities, not a compromised experience requiring use of a public facility. When I

Thank you! We enjoyed our stay! The staff were very freindly! Special shout out to Jessica at the cafe!!

Great location, friendly staff, prompt shuttle service