DoubleTree by Hilton New York City - Chelsea

Great location, right near Koreatown, walking distance to 33rd Street subway station, the lobby is a bit small, the elevator is very slow

good

good

Room & esp toilet is VERY old. View of so called Empire state is a joke(hardky see). Lift is old & breaks down. Long wait and all squeezed in like sardines. Not safe really. If stay below 20 you won't get into lift peak time. Fir single male is ok. Neat enuf, old but no smell. Female think again if you venture til late. Near enuf to subway. Not for long stay- claustrophobic!

safe

rude front desk

Stayed in the penthouse, great view of the empire State building. Rooms clean and staff helpful. Would recommend

Great property near everything

Everything went perfect.

We stayed here for a long weekend because we were seeing Lady Gaga at MSG and the location was great - only a 5 min walk to the venue. We were also within walking distance to Times Square and Broadway. Comfortable room although a bit small with two queen beds. Lovely view of the Empire State Building. The restaurant and bar was nice and the food was great! Hotel and bar staff were super friendly and accommodating. Would definitely return!

In general was great, the fridge in our room didn’t work at its best, but it was really a secondary issue

Great staff

Good location, food service is not what you’d expect at a Doubletree, felt like they were just checking the box but it’s a afterthought compared to Garden Inns and other DT’s it’s pretty bad. Rooms are nice and it’s clean!

Staff were excellent. Room was spotless and bed was really comfortable

Breakfast is good, Bathroom had black mold, front desk staff were dismissive and uninviting.

The elevator breaking down more than once was our only issue. There are only two elevators, so if one breaks down, the other one immediately backs up.

Stayed for a night and was perfect for that! only thing is that I was told that my room was ready before i even got there because i was trying to have an earlier check in time. i got there 350 and we had to wait for our room to be ready?? confusing since check in is at 4pm.. we waited til 415 and at that point i just switched to a room that was already ready because we had to start getting ready for our concert. other than that, was great!

Todo excelente

We had a great time last week

Very friendly staff, clean, very nice courtyard in front of property.