Extended Stay America Suites - Boston - Saugus

房间设备齐全

Next to a Walmart

We had to leave because the advertised fast internet was non existent and the beautiful pool was missing. No proper lighting in the elevator the door had a mind of it's own. Our stay lasted lest then an hour and we left.

Sleeps 3, but I had to

Property good

Tv issues electric issues. Very noisy

Our room smelled horrible of cigarette smoke. The staff were friendly. Elevator lights and buttons not functioning properly.

Great building

The sheets nasty with stains, lied no access to nearby pool. It smelled in the hallway and the the room smelled musty.

It’s was terrible. So nasty and the entire place smell so so so bad.

Fighting at the front desk. Included breakfast are cereal bars, no light in the elevator, fishy smell in the hallway, musty room.

Not sure why the ratings on this property were better than fair. Photo of dr license taken when checked in w/o my permission. Light in elevator out so dollar store pop light used. Breakfast horrible with all packaged food. Room ok.

The elevator had no light, the room had a wet floor and smelled of marijuana

Convenient to airport

The rooms are outdated and need to be painted, furniture is torn apart and scratched up, appliances are outdated, it says there a pool/access to a pool and THERE IS NOT, the elevator is broken so carrying a baby in his stroller was terrible. Had a guest literally feeling up my mom trying to coerce her into his room and told the staff they did nothing about it !

Staff was lovely, but the room was gross. Hair on the floor, the shower was still wet, bed had some stains, had to wipe the toilet down, etc. To add on the TV didn’t work 😭. Surrounding area was great though. Thrift store, mall, and many fast food places nearby.

One of the worst experiences I’ve ever had. If we were not so tired, we would not have stayed. The room had a bad smell, and had poor sanitation. The bathroom door looked like someone put their fist through it and the only chair in the room was horrid. The beds were flimsy also. Will never visit this chain of hotels again.

The room smelled like a dirty dog and dog urine. Besides that, the room was clean.

I want to start out by saying the front desk staff was very professional, kind, and helpful. I have no complaint whatsoever with the check in process or the front desk in general. My concern is that when I went up to my room, I was immediately 'greeted' by the strong smell of marijuana smoke, and the room three doors down from mine was BLASTING loud music which I could hear through the wall. I also heard what sounded like an older gentlemen yelling out randomly, with some kind of mental health distress. The carpet was stained in the hallway, also. I needed to use the room to conduct an online meeting, which I did, and then immediately left and drove the remaining three hour home, as I did not feel safe and couldn't imagine getting any sleep in such a loud and stinky environment. I would never consider staying at this hotel, or any other extended stay hotel, again after this experience.

This place is filled with crack heads and mentally unstable people. The place was so dirty we stuck to the floor while walking. No dishes in room, towels are a joke no face cloths apparently thats too much. Right on a turn pike very dangerous to get leave the hotel.