The staff, especially Rawan Melfi, was very friendly and accommodating. Really good service.
I would stay here again. Convenient location, decent room with good working amenities, elevators work well, great fitness center. 
Quick trip to Boston and really needed some accommodations for inconvenient flight times while still wanting to get out and see the city. Devon was able to get us checked in early and staff safely held our luggage after check out so we could take advantage of the day in the city. Overall a great experience 
Staff were very courteous and nice however when the bar lounge area was busy did notice one or two staff were a bit overwhelmed with keeping up with the pace but a good problem due to full capacity and hosting an event at the hotel and big baseball weekend.  Overall excellent experience and just gave 4 stars for service due to some peak busy moments.  But realistically it is 5 stars.  One table was not fully wiped down when we sat during a very busy breakfast time and we waited for a clean table and one not near the service entrance / exit.  Aside from that, great experience.