Quality Inn & Suites Victoria East

Kone

The elevator was out of service.

Our bed sheets were dirty stuff left behind from the last people a box cutter change also a razor

Was in town for a family reunion and this is the absolute worst hotel I’ve ever stayed at. The elevator was out order and we had senior citizens and family with limited mobility in town and rooms were on the third floor. Everything was out of order from the vending machines, ice machines and juice machine at the so called breakfast they offer in the morning. The rooms and hallways were dirty and smelly. I even contacted customer service at hotels.com and they were no help. Told me to contact the front desk about my concerns and of course nobody was at the front desk. Will never stay here again.

The bathroom had mold all over the place. My daughter got sick on the floor one night, I went to the front to get stuff to clean it up they gave me 2 towels and told me do what I could and they would take care of the rest. Charged me 150 cleaning fee after I left

Esta un poco caro

When I walked into the room, it smelled like cigarette smoke when I walked into the restroom. There was blood all over the toilet and near the shower. It was so late when I checked in I was so tired. I just got in the bed and there were crumbs under the sheets.

I like how it was pretty easy checking in. Breakfast not bad. The only thing that I do not like is having to do a u-turn to get to the hotel.

Very nice place..

Great friendly staff

Great stay

Very nice for a quick overnight.

Great service and friendly staff

A very quiet and clean place…

Upon entering it has a smell. No sure of what but I think it’s cleaning products or some sort of air freshener. Wasn’t my cup of tea. Room same but you get used to it ans then don’t smell it all. Hotels.com Had it listed as a double king bed accessible (need for wheelchair). There is no such room. Was offered a double queen accessible but it didn’t have a shower bench. You walk into a small living space then go through another door for the beds, restroom, and kitchenette. Staff was great. Overall it was nice.

I have stayed here several times. Always a good experience.

The property was dirty. The room was dirty. The breakfast was not a full hot breakfast as described.

Very welcoming, the room and clean and beds were super comfortable! The staff was so helpful and very nice

One of the employees was VERY VERY UGLY, RUDE, and DISRESPECTFUL. Gave me a very hard time when it was close to check out time. Told me I’d have to pay a 45 late fee if I didn’t leave by 11 and she was gonna call the cops or I can check in another night which I did all for being a little late!! WILL NEVER GO THERE AGAIN

Wasn’t so thoughtful on early check in or checkout without an extra payment. Overall it was okay…