特鲁希尔顿湖城酒店

The staff was great. The place was clean. The room was insanely small. I stayed in a 1br King bedroom. The air-conditioning was climate-controlled, so on and off it went, off and on, off and on, off and on. This was the dominant sound in the room, so there was no real chance of true rest. I like the steady whir of an air-conditioning, not one that goes on and off like this. Very uncomfortable. The room is so small that you cannot really hang around it. I never got the feeling of 'oohh, great, let me put my bags down and relax'. The room was just too small for that. The room was standing-room only. The property is off a highway. Not the fault of this property, but it's not a place that you can walk around and windowshop. not remotely. If you're travelling alone and literally just need a place to stay overnight, sure. It's clean and the staff is nice. It's just not a relaxing environment.

Nice new and clean

It's always an amazing stay at Tru.

Friendly staff and clean property however it was inconvenient as far as the room. The room was a bit small and there was no microwave so I had to go down to the lobby quite often to heat water or food.

First stay at a Tru. What a nice place. Loved the lobby with different seating areas and a pool table, with lots of people enjoying. Nice "market" things available. The rooms made great use of the space, and the soap, shampoo, conditioner, and lotion were very nice. Breakfast had cool yogurt and pancake machines. The only little thing was no coffee maker in the room, but it is available 24 hrs in the lobby. We will look for more Tru when we travel.

This was the first time we stayed at Tru. It’s clean and quiet. Warm breakfast with fruits (apple, oranges, and bananas), pancakes, eggs (both hard boiled and powdered), and sausage. Coffee 24/7. There is a pond at the back of the property filled with lotus flowers. The property is very quiet. Clean bathroom and comfortable bed and bedding. We will stay here again in the future.

Clean nice, good breakfast

Very clean and good location

Nice

It was very clean and convenient to get to off the thruway. Very comfortable beds also

This is a newly opened property that has some pizzazz! The design of the lobby / dining area is open and fun! Our room was smaller than typical, with some innovations in the layout. No closet, but ample hooks for clothes and a hanger bar over the mini fridge. Great HDTV with both live and streaming options (bring your own logins). Also, standard checkout time is noon, a great perk. Breakfast is better than many offered by other chains. Omelets, pancakes, sausages, oatmeal, fruit and pastries. No in-room coffee maker but coffee station in lobby is available 24 hrs. Additional snacks and beverages are available for purchase. We recommend TRU by Hilton as an innovative “value” chain from the name that we associate with luxury. Well done.

The hotel was very clean, the staff as friendly and helpful and the bed was soooo comfortable!

No complaints about the hotel. The check in procedure was very disappointing. Not really the hotels fault but some how no one notified the hotel that I had paid in full for my room. The hotel wanted to charge me again , thus making me go through the process of proving my payment. Basically took an hour of our time that could have been used to enjoy the amenities or get ready for dinner.Not veryhappy after traveling all day with tired and hungry passengers.

Easy access and clean room.

Very nice

I would stay again.

Easy overnight stay

Great

Ok

It was located in a safe and open area. I felt safe.