多利斯游轮酒店

It was great

Zalige cruise met leuke activiteiten! Mooi en nieuw interieur. Vriendelijk personeel! Een onvergetelijke ervaring! Het personeel regelde voor ons ook vervoer naar onze volgende stop: Cat ba Island, omdat de cruise heel dicht bij het eiland stopte. Zo hoefden we niet met de transfer terug naar Tuan Chau. Als we dan toch 1 opmerking moeten geven, is het dat de drankjes aan de dure kant zijn in vergelijking met andere locaties die we deden in Vietnam.

The care and attention of the staff really elevated this experience. Katie and all the the other staff working April 26-28 were phenomenal.

I have given Doris Cruise a 1 star but this is not reflective of the majority of staff, as they do their absolute best despite working horrendously long hours for very little pay. I would not recommend this cruise to anyone, unless you want very poor value for money. The price of drinks on board is ridiculously high, and it's not as though they're in the middle of an ocean miles from land. Tea and coffee is supposed to be provided free of charge in the cabin but getting a replenishment of supplies over and above the single serve each is impossible, which was clearly an attempt to get you to buy it in the bar/restaurant. Food ran out, to the extent that there was no butter for breakfast on our 2nd morning. The itinerary was not as advertised and when I complained about this following our cruise and said I planned to post a bad review, they asked me to wait 24 hours for them to respond. In that 24 hours they updated their website and as I'd stupidly not taken screenshots in advance, I then had no evidence. Doris Cruises then stopped replying to me, despite saying that they wanted to remedy my complaint! Yes, the scenery is stunning but the cruise is not worth the money we paid. A much better experience and the opportunity to see far more of Cat Ba island could be had by taking a day cruise and staying on the island itself. I only wish that I'd known this before as I could have saved a lot of money.

Horrible stay in the Executive Cabin (was supposed to be higher comfort, and was 180° opposite). The pipe with deadly diesel fumes is located exactly (!) behind the terrace. You can't breathe, can't switch to air conditioning as the air inlet is also located on the terrace. When next night we changed to another (lower class) it was ok. But we still do not recommend the experience. The fumes, even if not in a cabin, surround the cruise and fill the whole bay (there are numerous ships parking next to each other overnight)

Good. kindly staffs.

Our trip with Doris Cruise Line was amazing. Everything was flawless from start to finish. The communication was extremely easy for pickup and drop off. The bus was right on time and picked us up right outside our hotel. The bus was extremely comfortable and quick. From there the tender from the pier to the boat was quick and easy. The staff was extremely inviting and enthusiastic. The food during our stay was excellent. There was a wide variety for all appetites. Our room was fantastic and the views from the balcony were surreal. The entire boat was clean top to bottom. The location the cruise went to was very secluded during the day. We were worried about this because many travel blogs and forums said the Ha Long Bay cruises are over crowded with ships and not worth it. The Doris cruise was not like this at all. We spent a lot of time searching for a cruise and there were many to choose from. Don’t think any more, JUST BOOK IT!

Exceptional experience. I am really impressed by the professionalism of the staff. The transfer bus was so comfortable. The room was clean, spacious, the food options were the best, as a vegetarian I always feel « left out » but at this cruise I had so many options to chose from. It was such a peaceful cruise.

A fantastic stay and a fantastic trip. Would highly recommend. Thank you

We absolutely loved our time on Doris. The staff were incredibly welcoming and helpful. Brian was a character, making mango daiquiri on request. Michael was incredibly helpful and was able to tell us a lot about the wildlife in the area. The food was amazing (sometimes a bit more than needed) and all of the days trips were great. Glad we did the 2 night cruise.

Me encantó el crucero, la comida es rica y las bebidas también. Mi habitación con vista impecable y la atención del personal también. Lo recomiendo

Nice boat with friendly and helpful crew. The boat taking you to and from the boat took 40-60minutes which was a bit more than expected. Food was ok, but the views were amazing. Nice and clean rooms.

Honeymoon suite was incredible, huge and beautiful, very large outdoor private terrace (though semi overlooked by next door). Great experience, though would have liked more time cruising (we had a 45 minute tender boat transfer) and as all these cruises, tried to pack too much activity into a short time and sadly even Lan Ha Bay was busy with lots of rubbish in the water. Food was good including lots of vegetarian options. Overall very good.

Fabulous staff, wonderful trip. Tat was a great host, very sweet. Our butler Annie was lovely. The room was tired and really need updating however the private balcony was great! The most disappointing thing was the spa. It wasn’t accessible via the top deck bar area and you can’t see anything when sitting in the spa. Also on day 2 it was green!! Awful, we didn’t go in on day 2. Good on the buffet each meal was really good. The day trip to the village was great!

Nous avons eu un séjour horrible dès le depart.. une présentation de Michale lors de notre transfert en criticant le fait que nous sommes venus à la mauvaise saison.. bref que nous n aurions pas du venir pour faire bref. nous sommes finalement arrivés sur le bateau à 14h00 au lieu de 12h30.. directement au restau aucune possibilités de passer par la cabine pour se rafarichir et finis le déjeuner à 15h00. Pour le diner, nous avons été obligés de diner à 19h00.. avons reussis à negocier 19h30 soit 4h30 apres le dejeuner !!! Nous avions réserve la chambre " executive" grosse odeur de gasoil .. impossible de profiter de la terrasse et lors du coucher nous avons entendus des vibrations qui venais du plafond et qui nous auraient empecher de dormir. Nous l avons donc signaler et le responsable Michael nous as pris de haut pour nous expliquer pourquoi il y avait cette vibration. Elle etais dus au groupe électrogène ! . Il as appelé le mécanicien qui n as rien fais à part sourire , seulement nous dire que vers 10h00 le groupe électrogène allais changer de la droite à la gauche du bateau. Ce qui se passa bizarrement 5 minutes après les avoir avertis. Michael reviens pour seulement nous dire avec se sourire moqueur qu il avait raison et que nous étions " not nice" et que nos voisins eux étais gentils!!! C est inacceptable !! Toute la nuit ave. Cette odeur de gasoil. Je pense que le bateau est tres vieux. Bref à surtout eviter !!

Service was simply amazing. Crew members are very friendly and helpful. The only thing that frustrated me during my stay was roaches. They were on the ship, and also in my room. We caught 3 little ones in our room on day 1. Cruise management has to take action before the infestation gets worse.

The experience 100% worth it , the room may need improvement, specially with the smell

Et fantastisk cruise i de smukkeste omgivelser. Personalet ombord er virkelig søde og hjælpsomme. Maden er også fin, og værelserne er smukke og renlige. Vi bød vores ophold fuldt ud.

The Doris is AMAZING! We felt well taken care of, from pickup to dropoff. We actually wished we would have booked two nights instead of one. The food is very good and caters to Western tastes while also offering local options. The activities were engaging, the staff were pleasant and all spoke good English. The rooms (and especially bathroom!) are very well sized for a boat room, and very comfortable. The boat itself is well kept, and has amenities like a hot tub. Balconies on this boat are very private, you don't get somebody else just behind a thin wall. Our complaints were very minor, like spa treatments only being offered in room without linen/pillow replacements, or the front desk not being staffed in the early morning. Overall, we would be happy to undertake another journey with Doris Cruise and fully recommend them.

Had a wonderful experience with Doris cruise!! Cruise ship was clean and spacious. Food was great, had lots of meals for a one night cruise. The staff service was excellent especially Mia. There was a lot of things planned for guests if they wanted to go on excursions or activities as well! Highly recommend!