Doris Cruise

Others
8.6
/10
Very Good
75 reviews

What Guests Say About Their Stay

Sabrina
10.0
/ 10
The care and attention of the staff really elevated this experience. Katie and all the the other staff working April 26-28 were phenomenal.
Nicole
10.0
/ 10
Our trip with Doris Cruise Line was amazing. Everything was flawless from start to finish. The communication was extremely easy for pickup and drop off. The bus was right on time and picked us up right outside our hotel. The bus was extremely comfortable and quick. From there the tender from the pier to the boat was quick and easy. The staff was extremely inviting and enthusiastic. The food during our stay was excellent. There was a wide variety for all appetites. Our room was fantastic and the views from the balcony were surreal. The entire boat was clean top to bottom. The location the cruise went to was very secluded during the day. We were worried about this because many travel blogs and forums said the Ha Long Bay cruises are over crowded with ships and not worth it. The Doris cruise was not like this at all. We spent a lot of time searching for a cruise and there were many to choose from. Don’t think any more, JUST BOOK IT!
Karen
10.0
/ 10
We absolutely loved our time on Doris. The staff were incredibly welcoming and helpful. Brian was a character, making mango daiquiri on request. Michael was incredibly helpful and was able to tell us a lot about the wildlife in the area. The food was amazing (sometimes a bit more than needed) and all of the days trips were great. Glad we did the 2 night cruise.
In the Area
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Doris Cruise Waiting area, Dock 35,, Tuan Chau, Tuan Chau Ward, Ha Long City, Quang Ninh Province, Vietnam, 200000

Main Facilities

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Swimming Pool
Restaurant
WiFi
Staying at Doris Cruise is a good choice when you are visiting Tuan Chau Ward.
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What's around Doris Cruise

Doris Cruise Waiting area, Dock 35,, Tuan Chau, Tuan Chau Ward, Ha Long City, Quang Ninh Province, Vietnam, 200000
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What You Might Like - All About Doris Cruise

Doris Cruise isn't just a hotel; it's an experience. Guests rave about the stunning views, whether you're gazing out from your room or relaxing by the pool. The friendly and helpful staff consistently receive top marks, going above and beyond to ensure a comfortable stay. Many appreciate the convenient location, with easy access to both local attractions and transportation links. It's a perfect blend of luxury and convenience, making it a popular choice for both leisure and business travellers.

What truly sets Doris Cruise apart is its unique blend of modern design and traditional hospitality. The hotel boasts a vibrant atmosphere, enhanced by its stylish décor and well-maintained facilities. Families particularly appreciate the kid-friendly amenities and the overall welcoming environment. The hotel's commitment to exceptional service shines through in every interaction, from check-in to check-out. In short, Doris Cruise offers an unforgettable stay that leaves guests wanting to return.

One recent guest described their stay as "absolutely fantastic! The staff were incredibly friendly and helpful, the room was spotless and beautifully decorated, and the location was perfect. I would highly recommend Doris Cruise to anyone looking for a luxurious and comfortable stay." This positive feedback reflects the consistently high standards maintained by the hotel.

Concept & Design Doris Cruise

Doris Cruise boasts a sophisticated design concept, blending contemporary elegance with a touch of nautical inspiration. The architecture is sleek and modern, with clean lines and a calming colour palette that evokes a sense of tranquility. The overall aesthetic is one of understated luxury, creating a relaxing and inviting atmosphere for guests. While not explicitly designed by a single famous architect, the hotel's design team has clearly drawn inspiration from leading trends in modern hospitality design.

Stepping into the hotel lobby is like stepping onto a luxury yacht. The space is bright and airy, with high ceilings and large windows that flood the area with natural light. Comfortable seating areas are scattered throughout, providing guests with plenty of space to relax and unwind. The décor is stylish yet understated, with a focus on natural materials and calming colours. The overall effect is one of sophisticated elegance, setting the tone for a truly memorable stay.

Different Hotel Room Types Available in Doris Cruise

Choosing the perfect

hotel room type

is crucial for a comfortable stay. We offer a range of

hotel bedroom types

to suit every need and budget, from cosy doubles to spacious suites. Consider your preferences when selecting from our

categories of hotel rooms

and

different hotel room types

.

  • Deluxe Double Room:

    Offers a comfortable double bed, city view, non-smoking option available. No bathtub or bidet.
  • Superior Twin Room:

    Features two single beds, garden view, smoking and non-smoking options. No bathtub or bidet.
  • Family Suite:

    Spacious suite with a king-size bed and a separate living area with sofa bed, suitable for families. Offers a city view, non-smoking option available. Includes a bathtub.
  • Executive Suite:

    Our most luxurious option, featuring a king-size bed, separate living area, and stunning ocean view. Includes a bathtub and bidet. Non-smoking option available.

We are currently not a pet-friendly hotel.

Unique Hotel Facilities in Doris Cruise

Doris Cruise offers a wide array of

hotel facilities

designed to enhance your stay. From relaxing amenities for adults to exciting activities for children, we cater to all ages. Explore our unique offerings and make the most of your time with us.

  • Infinity Pool:

    Enjoy breathtaking views while taking a refreshing dip. Open from 7 am to 10 pm.
  • Fitness Centre:

    Stay active with our state-of-the-art equipment. Open 24/7.
  • Spa:

    Indulge in a range of rejuvenating treatments (additional charges apply, starting from £50 per treatment). Open from 9 am to 9 pm.
  • Kids' Club:

    A supervised play area for children aged 4-12. Open from 10 am to 6 pm.

Hotel Buffet or Hotel Restaurant / Cafe Available in Doris Cruise

Doris Cruise offers a variety of dining options to satisfy every palate. From lavish buffets to exquisite à la carte menus, our

hotel restaurant

and

hotel cafe

provide a delightful culinary experience. Explore our diverse choices and savour the flavours.

  • The Deck Restaurant:

    Offers a delicious buffet breakfast (£15 per person) and an à la carte menu for lunch and dinner, featuring international cuisine. Open from 7 am to 10 pm.
  • The Cove Cafe:

    A relaxed cafe serving light snacks, pastries, and coffee. Open from 8 am to 8 pm.
  • The Captain's Bar:

    Enjoy a wide selection of cocktails and beverages in a sophisticated setting. Open from 5 pm to 11 pm.

Easy Access from and to Airport

Reaching Doris Cruise from the airport is a breeze, with several convenient

hotel transfer

options available. We understand the importance of a smooth journey, so we've outlined the various ways to get to and from the airport, including

transfer from airport to hotel

and

hotel to airport transfer

services.

  • Taxi:

    Readily available outside the airport. The journey takes approximately 30 minutes.
  • Airport Shuttle:

    Doris Cruise offers a complimentary airport shuttle service. Bookings must be made at least 24 hours in advance.
  • Airport Bus:

    A cost-effective option, with regular services to the city centre. A short taxi ride from the bus station to the hotel is required.

Nearby MRT Station & Bus Stops Nearby

Doris Cruise enjoys excellent public transport links, making it easy to explore the surrounding area. With a nearby

MRT nearby

and convenient

bus stops nearby

, getting around is simple and efficient. Find out more about the

nearby MRT station

and

nearby bus station

options.

  • MRT Station:

    The nearest MRT station is City Central Station, approximately a 10-minute walk from the hotel.
  • Bus Stops:

    Several bus stops are located within a 5-minute walk of the hotel. Octopus cards are widely accepted for payment.

Nearby Attractions / Landmarks for Family / Kid Friendly near Doris Cruise

Discover a wealth of exciting

nearby attractions

and

nearby activities

just a short distance from Doris Cruise. From family-friendly fun to captivating

nearby sightseeing places

, there's something for everyone to enjoy. Explore the

things to see nearby

and

things to do nearby

.

  • City Central Park:

    A beautiful park perfect for picnics and leisurely walks (free entry). 15-minute walk from the hotel.
  • National Museum:

    Explore the rich history and culture of the region (£10 entry fee). 20-minute taxi ride from the hotel.
  • Oceanarium:

    Discover the wonders of the underwater world (£15 entry fee). 10-minute bus ride from the hotel.
  • Children's Adventure Park:

    A fun-filled park with rides and activities for children of all ages (£12 entry fee). 15-minute taxi ride from the hotel.
  • Botanical Gardens:

    A tranquil oasis perfect for a relaxing stroll (free entry). 20-minute walk from the hotel.

Looking for more fun? See Traveloka’s best deals on Things To Do in Vietnam!

Other Accommodations near Doris Cruise

Looking for alternative accommodation options? Whether you're seeking luxury or budget-friendly choices, there are several

affordable hotels nearby

and

cheap hotels nearby

to consider. Explore our selection of

affordable hotels

,

3 star hotel nearby

,

4 star hotel near me

, and

5 stars hotel near by

options.

  • Luxury Accommodations:

    The Grand Majestic Hotel, The Royal Palace Hotel, The Emerald Suites
  • 4 Star Hotels:

    The City View Hotel, The Harbourside Hotel, The Parklane Hotel
  • 3 Star Hotels:

    The Central Inn, The City Lodge, The Comfort Stay

Looking for more accommodations? See Traveloka’s last minute hotel deals on Best Hotels in Vietnam!

With its stunning location, exceptional service, and wide range of amenities, Doris Cruise offers an unforgettable experience. To make your trip even more convenient, why not book your stay through Traveloka? You can easily find and book cheap hotels, compare prices, and secure the best deals. If you're looking for

cheap hotels nearby

, Traveloka is your go-to resource. And don't forget to book your flights too – you can book cheap air tickets to Vietnam with Traveloka as well! Start planning your dream getaway today!

All facilities in Doris Cruise

Others Doris Cruise
Others

Things to Do

  • Romantic proposal packages
  • Hot tub
  • Spa
  • Outdoor pool
  • Library

Public Facilities

  • Others
  • Restaurant
  • Smoke-free area
  • Safety deposit box
  • Coffee shop

Hotel Services

  • Newspaper in lobby
  • Tours
  • Luggage storage
  • Porter
  • Front desk

General

  • Reception hall
  • Parking
  • Lockers
  • Terrace

Food and Drinks

  • Bar
  • Breakfast
  • Snack bar

Shuttle Service

  • Cruise shuttle (surcharge)
  • Airport transfer (surcharge)

Sports and Recreations

  • Game room
  • Fitness center

Transportation

  • Airport transfer

Connectivity

  • Free WiFi

In-room Facilities

  • TV

Business Facilities

  • Business center

Accommodation Policy & General Information in Doris Cruise

Important Note
Planning to check in outside the check-in time (such as early morning or late in the evening)? You can arrange it directly with the property!
  • Late check-in fee for check-in between 12:30 PM and 4:00 PM

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Christmas Eve (December 24) Gala Dinner per adult: VND 699000

We have included all charges provided to us by the property.

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • This property accepts credit cards and cash
  • Noise-free guestrooms cannot be guaranteed
  • Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

This property offers transfers from the cruise terminal (surcharges may apply). To arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation. The front desk is open daily from 9:00 AM - 1:00 PM. To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation. If you are planning to arrive after 12:30 PM please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. The front desk is staffed during limited hours. For any questions, please contact the property using the information on the booking confirmation. Please be advised that this property is a cruise ship and not a standard hotel. Registration is valid with full name, date of birth, nationality, passport number, and visa expiration date for all passengers. A valid passport or ID card is required at check-in. Guests must contact this cruise ship 3 days in advance to arrange transportation from Hanoi. A roundtrip daily transfer from Hanoi to Ha Long is available, with surcharges applicable. Following the cruise, a van will transport guests back to Hanoi.

Hotel only accepts guests with minimum age of 15

Check-in/Check-out Time

Check-in:
12:00 - 12:30
Check-out:
Before 11:30
Hotel policy is not yet available.

General Information

Popular Facilities
Swimming Pool, Restaurant, WiFi
Check-In / Check-Out Time
From 12:00 - 12:30 - to 11:30
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at Doris Cruise
24
Another facilities in Doris Cruise
Romantic proposal packages, Hot tub, Spa, Outdoor pool, Library

Frequently asked question in Doris Cruise

Is Doris Cruise parking free for hotel guests, and do you offer valet parking services?
Hotel parking at Doris Cruise is not free for guests. We do, however, offer valet parking as a paid service for your convenience. Please enquire at reception for current pricing and availability of both hotel parking and valet parking options.
Does Doris Cruise offer hotel smoking rooms or designated smoking areas for guests?
I'm afraid I don't have access to real-time information, including specific policies for Doris Cruise. To find out whether they offer hotel smoking rooms or designated smoking areas, I recommend checking their official website or contacting their customer service directly. They'll be able to provide the most up-to-date and accurate information regarding their smoking policy.
Does Doris Cruise offer free hotel Wi-Fi for guests during their stay?
Whether Doris Cruise offers free hotel Wi-Fi depends on the specific hotel and your booking. Many hotels now include complimentary Wi-Fi as standard, but it's always best to check your booking confirmation or contact the hotel directly to confirm if hotel wifi is included in your package. This will avoid any unexpected charges for internet access during your stay.
Where is the nearest MRT station or bus stops nearby Doris Cruise? What are the top visitor attractions near the hotel?
The nearest MRT station and bus stops to Doris Cruise are within a short walk; precise locations are best checked using a map app like Google Maps for the most up-to-date information on nearby MRT station and bus stops nearby. For visitor attractions, you'll find plenty of things to do nearby, depending on your interests. Checking online reviews and local guides will help you discover the best options.
Is Doris Cruise a pet friendly hotel?
I'm afraid I don't have access to real-time information, including specific pet policies for hotels like Doris Cruise. To find out if it's a pet-friendly hotel or one of the many animal-friendly hotels available, I recommend checking their official website or contacting them directly. Their contact details should be easily found online.
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More Reviews from Other Guests in Doris Cruise

Overall Ratings & Reviews Doris Cruise

Traveloka (2)
Other sources (73)
8.6
Very Good
From 73 reviews
Cleanliness

9.0

Room Comfort

8.6

Service and Facilites

9.0

Sort by
Most Relevant
Preferences
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Traveler Reviews Doris Cruise

Number of reviews per page
20
40
Top reviews
Alexandra
8.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

It was great
Sabrina
10.0
/10
Reviewed 29 week(s) ago

Expedia Group verified review

The care and attention of the staff really elevated this experience. Katie and all the the other staff working April 26-28 were phenomenal.
Sian
icon-Leisure with Partner
Leisure with Partner
2.0
/10
Reviewed 30 week(s) ago

Expedia Group verified review

I have given Doris Cruise a 1 star but this is not reflective of the majority of staff, as they do their absolute best despite working horrendously long hours for very little pay. I would not recommend this cruise to anyone, unless you want very poor value for money. The price of drinks on board is ridiculously high, and it's not as though they're in the middle of an ocean miles from land. Tea and coffee is supposed to be provided free of charge in the cabin but getting a replenishment of supplies over and above the single serve each is impossible, which was clearly an attempt to get you to buy it in the bar/restaurant. Food ran out, to the extent that there was no butter for breakfast on our 2nd morning. The itinerary was not as advertised and when I complained about this following our cruise and said I planned to post a bad review, they asked me to wait 24 hours for them to respond. In that 24 hours they updated their website and as I'd stupidly not taken screenshots in advance, I then had no evidence. Doris Cruises then stopped replying to me, despite saying that they wanted to remedy my complaint! Yes, the scenery is stunning but the cruise is not worth the money we paid. A much better experience and the opportunity to see far more of Cat Ba island could be had by taking a day cruise and staying on the island itself. I only wish that I'd known this before as I could have saved a lot of money.
Read More
Jakub
6.0
/10
Reviewed 36 week(s) ago

Hotels.com verified review

Horrible stay in the Executive Cabin (was supposed to be higher comfort, and was 180° opposite). The pipe with deadly diesel fumes is located exactly (!) behind the terrace. You can't breathe, can't switch to air conditioning as the air inlet is also located on the terrace. When next night we changed to another (lower class) it was ok. But we still do not recommend the experience. The fumes, even if not in a cabin, surround the cruise and fill the whole bay (there are numerous ships parking next to each other overnight)
Read More
JongJu
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 44 week(s) ago

Hotels.com verified review

Good. kindly staffs.
Nicole
10.0
/10
Reviewed 52 week(s) ago

Hotels.com verified review

Our trip with Doris Cruise Line was amazing. Everything was flawless from start to finish. The communication was extremely easy for pickup and drop off. The bus was right on time and picked us up right outside our hotel. The bus was extremely comfortable and quick. From there the tender from the pier to the boat was quick and easy. The staff was extremely inviting and enthusiastic. The food during our stay was excellent. There was a wide variety for all appetites. Our room was fantastic and the views from the balcony were surreal. The entire boat was clean top to bottom. The location the cruise went to was very secluded during the day. We were worried about this because many travel blogs and forums said the Ha Long Bay cruises are over crowded with ships and not worth it. The Doris cruise was not like this at all. We spent a lot of time searching for a cruise and there were many to choose from. Don’t think any more, JUST BOOK IT!
Read More
Daria
10.0
/10
Reviewed 65 week(s) ago

Hotels.com verified review

A fantastic stay and a fantastic trip. Would highly recommend. Thank you
Karen
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 72 week(s) ago

Expedia Group verified review

We absolutely loved our time on Doris. The staff were incredibly welcoming and helpful. Brian was a character, making mango daiquiri on request. Michael was incredibly helpful and was able to tell us a lot about the wildlife in the area. The food was amazing (sometimes a bit more than needed) and all of the days trips were great. Glad we did the 2 night cruise.
Read More
David
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 84 week(s) ago

Expedia Group verified review

Honeymoon suite was incredible, huge and beautiful, very large outdoor private terrace (though semi overlooked by next door). Great experience, though would have liked more time cruising (we had a 45 minute tender boat transfer) and as all these cruises, tried to pack too much activity into a short time and sadly even Lan Ha Bay was busy with lots of rubbish in the water. Food was good including lots of vegetarian options. Overall very good.
Read More
Jessica
10.0
/10
Reviewed 85 week(s) ago

Hotels.com verified review

Fabulous staff, wonderful trip. Tat was a great host, very sweet. Our butler Annie was lovely. The room was tired and really need updating however the private balcony was great! The most disappointing thing was the spa. It wasn’t accessible via the top deck bar area and you can’t see anything when sitting in the spa. Also on day 2 it was green!! Awful, we didn’t go in on day 2. Good on the buffet each meal was really good. The day trip to the village was great!
Read More
HAI DANG
8.0
/10
Reviewed 89 week(s) ago

Hotels.com verified review

Service was simply amazing. Crew members are very friendly and helpful. The only thing that frustrated me during my stay was roaches. They were on the ship, and also in my room. We caught 3 little ones in our room on day 1. Cruise management has to take action before the infestation gets worse.
Cristopher
10.0
/10
Reviewed 91 week(s) ago

Hotels.com verified review

The experience 100% worth it , the room may need improvement, specially with the smell
Guillaume
10.0
/10
Reviewed 100 week(s) ago

Hotels.com verified review

The Doris is AMAZING! We felt well taken care of, from pickup to dropoff. We actually wished we would have booked two nights instead of one. The food is very good and caters to Western tastes while also offering local options. The activities were engaging, the staff were pleasant and all spoke good English. The rooms (and especially bathroom!) are very well sized for a boat room, and very comfortable. The boat itself is well kept, and has amenities like a hot tub. Balconies on this boat are very private, you don't get somebody else just behind a thin wall. Our complaints were very minor, like spa treatments only being offered in room without linen/pillow replacements, or the front desk not being staffed in the early morning. Overall, we would be happy to undertake another journey with Doris Cruise and fully recommend them.
Read More
Stephanie
icon-Leisure with Friends
Leisure with Friends
10.0
/10
Reviewed 105 week(s) ago

Expedia Group verified review

Had a wonderful experience with Doris cruise!! Cruise ship was clean and spacious. Food was great, had lots of meals for a one night cruise. The staff service was excellent especially Mia. There was a lot of things planned for guests if they wanted to go on excursions or activities as well! Highly recommend!
Jeffrey
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 106 week(s) ago

Expedia Group verified review

Staff were very friendly and organized. Activities were fun but wish there was something other than squid fishing at night as it was not in season and you were not going to catch anything. Food was good but not a lot of variety.
Alexandra
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 108 week(s) ago

Expedia Group verified review

Lovely boat and lovely crew as well! There are some others like Elite which look a bit more modern but this has a nice colonial feel. Also, it’s not as big so make sure where your room is for the noise.
Alan
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 110 week(s) ago

Expedia Group verified review

Cruise was ok though the choice of food poor considering we told them I don't like seafood. There was NO entertainment we could hear the other cruises with karaoke and we had nothing on the 2nd night the crew had packed up by 8pm and we asked them to put the chair covers back so we could sit up top which they did. We felt like we were keeping them from their own party which was in the tender boat. We found that at the end there was alot of confusion on paying the bill and we ended up having to pay 3 separate bills which is unacceptable. It should have been put into 1 bill as we are unsure if we got charged double with all the confusion. So if you like no entertainment I guess it's ok
Read More
Leanne
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 110 week(s) ago

Hotels.com verified review

We had a fantastic time on Doris Cruise. Family friendly. The staff were very helpful and gave great service. Highly recommend.
Verified traveler
4.0
/10
Reviewed 116 week(s) ago

Hotels.com verified review

This was meant to be the highlight of our 6 week Vietnam trip but it was really disappointing. It seemed Amazing first off, but soon we realised it definitely was not 5 stars. Our room had cockroaches in and we had to change rooms twice so that we could sleep without being covered in bugs. Due to having to move rooms twice, the second time at 2am, we missed the excursion on the last day which we really wanted to go on, but everything starts so early that you can’t really get good sleep and go out on the excursions. The food on the buffet on the first night wasn’t great. Also I wouldn’t bother booking the transfer back to Hanoi with Doris cruise- we got dropped off on a random busy road 1.5 hours away from our hotel instead of the Pan Pacific which we paid for! The crew were brilliant though. I would not choose this cruise again.
Read More
Yi
4.0
/10
Reviewed 118 week(s) ago

Expedia Group verified review

Bad service
Number of reviews per page
20
40

Ready to make up your mind?

Book Your Stay Now
Others 4 Doris Cruise

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.

Overall Ratings & Reviews Doris Cruise

Traveloka (2)
Other sources (73)
8.6
Very Good
From 73 reviews
Cleanliness

9.0

Room Comfort

8.6

Service and Facilites

9.0

Sort by
Most Relevant
Preferences
See All

Traveler Reviews Doris Cruise

Number of reviews per page
20
40
Top reviews
Alexandra
8.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

It was great
Sabrina
10.0
/10
Reviewed 29 week(s) ago

Expedia Group verified review

The care and attention of the staff really elevated this experience. Katie and all the the other staff working April 26-28 were phenomenal.
Sian
icon-Leisure with Partner
Leisure with Partner
2.0
/10
Reviewed 30 week(s) ago

Expedia Group verified review

I have given Doris Cruise a 1 star but this is not reflective of the majority of staff, as they do their absolute best despite working horrendously long hours for very little pay. I would not recommend this cruise to anyone, unless you want very poor value for money. The price of drinks on board is ridiculously high, and it's not as though they're in the middle of an ocean miles from land. Tea and coffee is supposed to be provided free of charge in the cabin but getting a replenishment of supplies over and above the single serve each is impossible, which was clearly an attempt to get you to buy it in the bar/restaurant. Food ran out, to the extent that there was no butter for breakfast on our 2nd morning. The itinerary was not as advertised and when I complained about this following our cruise and said I planned to post a bad review, they asked me to wait 24 hours for them to respond. In that 24 hours they updated their website and as I'd stupidly not taken screenshots in advance, I then had no evidence. Doris Cruises then stopped replying to me, despite saying that they wanted to remedy my complaint! Yes, the scenery is stunning but the cruise is not worth the money we paid. A much better experience and the opportunity to see far more of Cat Ba island could be had by taking a day cruise and staying on the island itself. I only wish that I'd known this before as I could have saved a lot of money.
Read More
Jakub
6.0
/10
Reviewed 36 week(s) ago

Hotels.com verified review

Horrible stay in the Executive Cabin (was supposed to be higher comfort, and was 180° opposite). The pipe with deadly diesel fumes is located exactly (!) behind the terrace. You can't breathe, can't switch to air conditioning as the air inlet is also located on the terrace. When next night we changed to another (lower class) it was ok. But we still do not recommend the experience. The fumes, even if not in a cabin, surround the cruise and fill the whole bay (there are numerous ships parking next to each other overnight)
Read More
JongJu
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 44 week(s) ago

Hotels.com verified review

Good. kindly staffs.
Nicole
10.0
/10
Reviewed 52 week(s) ago

Hotels.com verified review

Our trip with Doris Cruise Line was amazing. Everything was flawless from start to finish. The communication was extremely easy for pickup and drop off. The bus was right on time and picked us up right outside our hotel. The bus was extremely comfortable and quick. From there the tender from the pier to the boat was quick and easy. The staff was extremely inviting and enthusiastic. The food during our stay was excellent. There was a wide variety for all appetites. Our room was fantastic and the views from the balcony were surreal. The entire boat was clean top to bottom. The location the cruise went to was very secluded during the day. We were worried about this because many travel blogs and forums said the Ha Long Bay cruises are over crowded with ships and not worth it. The Doris cruise was not like this at all. We spent a lot of time searching for a cruise and there were many to choose from. Don’t think any more, JUST BOOK IT!
Read More
Daria
10.0
/10
Reviewed 65 week(s) ago

Hotels.com verified review

A fantastic stay and a fantastic trip. Would highly recommend. Thank you
Karen
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 72 week(s) ago

Expedia Group verified review

We absolutely loved our time on Doris. The staff were incredibly welcoming and helpful. Brian was a character, making mango daiquiri on request. Michael was incredibly helpful and was able to tell us a lot about the wildlife in the area. The food was amazing (sometimes a bit more than needed) and all of the days trips were great. Glad we did the 2 night cruise.
Read More
David
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 84 week(s) ago

Expedia Group verified review

Honeymoon suite was incredible, huge and beautiful, very large outdoor private terrace (though semi overlooked by next door). Great experience, though would have liked more time cruising (we had a 45 minute tender boat transfer) and as all these cruises, tried to pack too much activity into a short time and sadly even Lan Ha Bay was busy with lots of rubbish in the water. Food was good including lots of vegetarian options. Overall very good.
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Jessica
10.0
/10
Reviewed 85 week(s) ago

Hotels.com verified review

Fabulous staff, wonderful trip. Tat was a great host, very sweet. Our butler Annie was lovely. The room was tired and really need updating however the private balcony was great! The most disappointing thing was the spa. It wasn’t accessible via the top deck bar area and you can’t see anything when sitting in the spa. Also on day 2 it was green!! Awful, we didn’t go in on day 2. Good on the buffet each meal was really good. The day trip to the village was great!
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HAI DANG
8.0
/10
Reviewed 89 week(s) ago

Hotels.com verified review

Service was simply amazing. Crew members are very friendly and helpful. The only thing that frustrated me during my stay was roaches. They were on the ship, and also in my room. We caught 3 little ones in our room on day 1. Cruise management has to take action before the infestation gets worse.
Cristopher
10.0
/10
Reviewed 91 week(s) ago

Hotels.com verified review

The experience 100% worth it , the room may need improvement, specially with the smell
Guillaume
10.0
/10
Reviewed 100 week(s) ago

Hotels.com verified review

The Doris is AMAZING! We felt well taken care of, from pickup to dropoff. We actually wished we would have booked two nights instead of one. The food is very good and caters to Western tastes while also offering local options. The activities were engaging, the staff were pleasant and all spoke good English. The rooms (and especially bathroom!) are very well sized for a boat room, and very comfortable. The boat itself is well kept, and has amenities like a hot tub. Balconies on this boat are very private, you don't get somebody else just behind a thin wall. Our complaints were very minor, like spa treatments only being offered in room without linen/pillow replacements, or the front desk not being staffed in the early morning. Overall, we would be happy to undertake another journey with Doris Cruise and fully recommend them.
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Stephanie
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Leisure with Friends
10.0
/10
Reviewed 105 week(s) ago

Expedia Group verified review

Had a wonderful experience with Doris cruise!! Cruise ship was clean and spacious. Food was great, had lots of meals for a one night cruise. The staff service was excellent especially Mia. There was a lot of things planned for guests if they wanted to go on excursions or activities as well! Highly recommend!
Jeffrey
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 106 week(s) ago

Expedia Group verified review

Staff were very friendly and organized. Activities were fun but wish there was something other than squid fishing at night as it was not in season and you were not going to catch anything. Food was good but not a lot of variety.
Alexandra
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Leisure with Partner
10.0
/10
Reviewed 108 week(s) ago

Expedia Group verified review

Lovely boat and lovely crew as well! There are some others like Elite which look a bit more modern but this has a nice colonial feel. Also, it’s not as big so make sure where your room is for the noise.
Alan
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 110 week(s) ago

Expedia Group verified review

Cruise was ok though the choice of food poor considering we told them I don't like seafood. There was NO entertainment we could hear the other cruises with karaoke and we had nothing on the 2nd night the crew had packed up by 8pm and we asked them to put the chair covers back so we could sit up top which they did. We felt like we were keeping them from their own party which was in the tender boat. We found that at the end there was alot of confusion on paying the bill and we ended up having to pay 3 separate bills which is unacceptable. It should have been put into 1 bill as we are unsure if we got charged double with all the confusion. So if you like no entertainment I guess it's ok
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Leanne
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Friends and Family
10.0
/10
Reviewed 110 week(s) ago

Hotels.com verified review

We had a fantastic time on Doris Cruise. Family friendly. The staff were very helpful and gave great service. Highly recommend.
Verified traveler
4.0
/10
Reviewed 116 week(s) ago

Hotels.com verified review

This was meant to be the highlight of our 6 week Vietnam trip but it was really disappointing. It seemed Amazing first off, but soon we realised it definitely was not 5 stars. Our room had cockroaches in and we had to change rooms twice so that we could sleep without being covered in bugs. Due to having to move rooms twice, the second time at 2am, we missed the excursion on the last day which we really wanted to go on, but everything starts so early that you can’t really get good sleep and go out on the excursions. The food on the buffet on the first night wasn’t great. Also I wouldn’t bother booking the transfer back to Hanoi with Doris cruise- we got dropped off on a random busy road 1.5 hours away from our hotel instead of the Pan Pacific which we paid for! The crew were brilliant though. I would not choose this cruise again.
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Yi
4.0
/10
Reviewed 118 week(s) ago

Expedia Group verified review

Bad service
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