Fusion Original Saigon Centre

Convenient location and a very good amenity

Generally a pleasant experience, it’s one of my many stays here so there are some details which I observed. First the location is superb and the bed is extremely comfortable, and that’s the two main reasons I choose to return to the hotel. Amenities are new but staff is new and lacks training. Front desk staff is mediocre, checking in so far had never been pleasant. Staff is terrible on time management and never once provided accurate timings. For example “Mr yang your room will be ready in 10 minutes then 20 minutes went by and when I check back they say another 30 minutes which I showed slight disapproval then they say let them check and immediately provided a suite as per I booked”. It shows very bad initiative and front of desk training. Housekeeping is alittle underwhelming as well. Upon checking in I noticed a little stain on the ground and some paper sheds at sofa area. It remained there for the rest of my stay. Not sure if the management checks on those standards. It’s is pleasant hotel but it is very obvious that staff training is poor. The staff are clueless most of the time even if they wanted to try to provide a pleasant experience they had no idea how.

早餐很棒，服務用心，購物方便，非常適合商務人士

非常貼心的飯店！一塵不染且還替同行生日的朋友佈置房間！地點又好，超級推薦！

hotel is located at shopping mall very convenient for shopping

just good

It s conveniently located at the saigon centre mall. 30min ride from airport. Within walkable distance can reach many places amd restaurants. Feel safe around. Its Spacious inside the room, considering the price.

地點非常好，在大葉高島屋裡，離重要景點都是走路能到的。但是浴室熱水不穩定，洗一陣子會變冷，房間有明顯潮濕味道，第一天住房防務沒更換浴巾，咖啡吧時常缺東缺西，6000多元的房價還沒有浴缸，這些都是飯店的小缺點。

Breakfast is excellent. It’s many choices. The room size is perfect, and the staffs are super friendly!

房間整潔，服務員親切，但單人床太細

服務很好 房間乾淨 還有免費MINI BAR

Everything is good like location, spacious room, helpful staff, will stay in there again

The location is good, friendly staffs, but I will never stay at this hotel again, because they have this really strict visitor policies. My friend has to leave his passport at the front desk when visiting me and no visitors allowed after 10pm. I have been travelling for many countries, never seen such strict policy!

The rooms are fabulous. HOWEVER: To get the in and out of the hotel you have to enter via a very busy/chaotic shopping center full of crowds. This becomes an issue when you try and exit a vehicle. With people trying to rush you so their car can move, as the turning circle is extremely tight and small for a shopping center of this size. When trying to leave the hotel, you have to wait in a large crowd of people until its time for your car/taxi to arrive. To once again be rushed at to move along. For a 5 star hotel this is a big let down and extremely disappointing.

Warm great Team, warm and quiete room, great tub in the bathroom. Super recomended.

Strategisk. Veldig sentralt:

Virkelig lækkert hotel. Gode værelser og hjælpsomt personale

Great hotel with excellent staff that were willing to help make my stay comfortable, location is perfect for walking.

Everything was good except gym was in maintenance

The Holy Grail in HCM is a quiet room and Fusion Original delivered so well, thanks to its great location above Saigon Centre Mall. It's not the most atmospheric hotel entrance but the rooms are delightfully styled, beds super comfortable and rooftop pool a great spot to check out city views while cooling down. We loved the little pantry on each floor with its fruit and sweet snacks and coffee/tea station. Meant I could start the day with a cup of tea :-). We would definitely recommend the hotel and would stay there again when we return to HCM.