薰衣草中央 Spa 酒店

很靠近老城區

Well trained employees , really kind and friendly

有曱甴從門邊爬入，門關不上，有空隙，冷氣不足，走廊太熱，但早餐十分豐富，有特色，員工熱情有禮，會介紹附近景點

我們多人入住，共住五間房，設備出現很多狀況，有的是門鎖壞了，有的是水龍頭壞了，有的是浴室淹水，應注意維修。還好櫃檯人員親切和善。

A good experience for staying here if one interested in explore of the old city. It is walkable to most landmarks. There is a small dining room but only provide breakfast, if one arrives late at night & not familiar the neighborhood, it would not be a good experience. Hotel should open the restaurant for dinner, not a long menu but simple one to meet the demand. Staffs speak enough English to communicate but need further study of the language. There is an airport bus not far from the hotel, 5 minutes walk & it is right by the lake, it cost USD 2 one way & run every 15 minutes. We had a good time in Ha Noi.

員工非常親切，當我們需要在很早出門的時候，主動表示要幫忙準備早餐讓我們外帶，而且另外幫忙介紹的計程車非常的便宜實在。

Nice staffs and good location

櫃台人員很有禮貌 服務佳 早餐現做 多種選擇 很棒 位置就在36古街裡 方便

服務很好，房間大小適中很舒適，早餐的河粉很好吃

I have been staying in Oriental Cental hotel and another 5-star hotel in this trip. The service of Oriental is absolutely no worse than the 5-star hotel, but the price is much lower. The room is clean, and spacious enough. The welcome drink, food plate and souvenir are all impressive. The breakfast is also good, though variety is not much. We're overall very satisfied with this hotel, value for money.

真的不錯的飯店，乾淨舒適服務佳！ 離鬧區很近卻不吵雜。 It's really nice hotel and good service ,must be live in again!!

酒店每一位接待人員都好親切，盡心盡力服務好讚賞。酒店很干淨，空間大，離市中心好近，酒店附近有很多美味餐廳，好多coffee 館，夜晚走出3分鐘左右就有本地特色的酒吧，收費很平，非常滿意。

It is a very new hotel, simple and clean. Staff is very helpful. We checked in hotel at 4am after overnight train from Sapa. The staff offered us guest room for shower and rest and also free breakfast on that day. It is very convenient for us especially after the long overnight train. The location is cery good, heart of old quarter, you can reach the local food market, one of the best french restaurant and the lake in a few minutes.

It was very nice

Loved my stay here, staff were helpful, rooms were lovely, very handy to Hanoi fun

The room was small and dated, the air conditioner stopped working couple times, but they fixed it, which was nice. The hot water in the shower didn’t last very long, just enough time for one person to take a shower . The Wi-Fi was hit and miss. The breakfast were really good, they had a good cook and waitress. The staff were very nice and helpful with many things, but they seem to wanna overcharge on site seeing tours, so be careful of that!

The front desk staff are exceptional!! They go above and beyond at every opportunity possible. They created such a warm and inviting space and consistently helped us throughout our stay. 100/10!! I can’t rate them high enough! Don’t hesitate to stay here. It’s fabulous!

In a good atea to explore Hanoi

Loved the traditional style of the building; Tall and narrow. Staff were excellent with good English which was helpful as my Vietnamese is terrible. Rooms were clean and well appointed. Breakfast was very good. Lots of good shopping, restaurants and other tourist attractions in the vicinity.

Fantastic location in the Old Quarter, Excellent service, able to have a late checkout for a small fee. Good choice for breakfast. Will definitely stay there again.