My husband and I are frequent travellers, I recently stayed with my husband at Newworld hotel Saigon for 4 nights in February. I booked the club residency king room, inclusive of breakfast and club access.
The club king room was nice but a bit small for what we used to. My husband surprised me with an upgraded to a Executive suite and so glad we did. It gave us the extra space we needed.
The rooms are a bit dated but cleanliness and staff were amazing. They were always very attentive and nothing was too much for them. Always very friendly.
The pool also needs a bit of a revamp.
Breakfast was good, had everything you needed.
I wish it had Vietnamese options and more tropical fruits.
The club afternoon tea from 5.30pm - 8.00pm was the most impressive and amazing I've seen and we have stayed at many 5 star hotels around the world. There was so much food to chose from, they change menu every night.
The staff at the club access were exceptional, especially Ho ( the club manager in the evening). I was craving for some papaya but wasn't served at the club that night so i asked the chef if it was possible to have some..... 15 minutes later i was served a large plate of papaya, i was very impressed with the service.
Club access gave us late check out till 4pm ,which was aslo a bonus staying at the club level.
Ho , the club manager, was able to extend our stay an extra hour till 5pm.
Overall we had an wonderful experience and definitely will come back and stay at Newworld again.