潘海利根阿尔姆斯酒店

What a gem of a small, cosy hotel! I booked a small double, but we were upgraded to a suite with a sea view, as it was my daughters birthday. Beautifully clean, with white fluffy towels, toiletries, tea, coffee and a fridge! The staff go above and beyond to make your stay more comfortable....very friendly, helpful, kind and very generous. My daughter was provided with a birthday cake, which i asked for their help for shopping for one as a surprise for my daughter.....they didn't even charge me for this ! Biscuits and sausage for our dog, again, not charged! Outstanding customer focused services.....we've never received such great hospitality. Thank you to Jasmine, Morgan and Autumn for making our stay extra special, we really appreciated it xx

Perfect location. Fabulous room. Fantastic sleep. Delicious breakfast. Staff were lovely hosts.

Room was snug, and lovely and warm. Staff were helpful, and fresh milk provided on request. Food was typical ‘pub grub’ and drinks expensive compared to other bars in the town. However, on returning to our room after housekeeping had been to attend to our room, it had been left open/not locked. On the 2nd day, housekeeping arrived without knocking whilst we were still in bed!!!! Some things that need to be addressed! But overall lovely stay.

Room was great , hotel overall was great . Medium annoyance is doors closing loudly early morning and most of the evening.

Room (suite) was lovely with great views - well would have been without other guests being inconsiderate. Two cars were parked outside our suite despite parking available behind the suites. I phoned reception to speak about this and asked if the guests could be contacted to move them. They said it was hard to determine who the cars belonged to (despite only 4 suites and we were in one). They would try and get bk to us. They didn’t and the cars were still blocking our beautiful view in the morning - such a shame. Dogs barking upstairs throughout the night - so irritating and kept us awake. Room facilities, size and comfort very good. Bathroom was big and very modern. Beautiful area with lovely walks . Would we come back- no probably not. Definitely come and stay in the area though. Lovely fish and chips on the sea front!

Room spotless, staff lovely and food great ,lovely experience

The room was clean and nice. Very comfortable bed. One minus was that the shower was cold

Good clean spacious room

Great room, and an amazing setting. Only things stopping it getting that perfect rating are the food (evenings) which is not great, not terrible but could be much better. And the bar which at times can be lifeless.

Always a nice relaxed stay !

Everything about the stay was excellent

The check in was quick and easy, the room was superb and plenty big enough with a writing desk, coffee table and chairs and a superb bathroom complete with a bath. I dined in the evening, the food was first class, as was the service. Breakfast was also excellent. One minor criticism is that an omelette was the same price as a full English. I had that as I wasn't hungry enough for a full fry up but didn't want continental. Parking outside is also problematic. There is some short term parking very close but the main car park is a few minutes walk away and 'pay and display' so the cost of that needs to be factored in to the overall cost of a night stay. Overall I would recommend it and be happy to stay there again.

the room was spotless and the staff were very attentive and courteous

Friendly welcome and the room was fantastic with a fab view. Great value too!

Lovely sea view room very clean. Bar area nice and stocked

Das Einzelzimmer war neu renoviert und richtig schön! Das Zimmer hatte Meerblick. Ganz bemerkenswert war der „richtige“ Kaffee (kein InstantKaffee) im Zimmer. Den habe ich wirklich genossen! Das kontinentale Frühstück ist übersichtlich aber preiswert und in Ordnung. Ich war sehr zufrieden mit meiner Unterkunftswahl.

We were disappointed with the lack of hot water in the dinning room. The water in the urn was tepid .......so a decent cup of tea or coffee was impossible. In addition of the three bananas in the fruit bowl only one was edible. The other 2 were excessively over ripe.

The hotel was nice and comfortable and furnishings modern. the bed was extremely comfortable. The outside bar area overlooking the tidal estuary was lovely. We had an evening meal the first night of our stay that was delicious and reasonably priced. The location is great and extremely handy for public transport. The railways station is literally next door and that is how we travelled. Only a couple of things to be aware of, the access stairs to the upstairs rooms are narrow and extremely steep.

Poor experience. Would not recommend. Very poor value for money . Considering high cost of rooms and not even any housekeeping provided.

As many people said previously no free parking on site unless you stay in suite i had a great single room overlooking the sea which is unusual for a single quality of food was excellent & all staff were very accommodating & on leaving the person on reception carried my bags to the car a glass of wine was the most money i've paid ever i would come back