The hotel is old, but nice. Staff are helpful. However, bathroom ventilation fan can be cleaned. And the room could be brighter.

Yes I love the way

Not price worthy as when there is a cruise coming, it raises its prices by 3 times ! The receptionists are not too friendly and helpful !

The hotel is conveniently located, near the train station and the cruise terminals. We stayed there for 6 nights. The service was bad (one day no room cleaning and two days no soaps in the bathroom) and the bathroom was not clean.

Courteous staff

Good friendly helpful staff

I won’t be staying here again. The room was freezing and poorly maintained, the bin wasn’t emptied, the “sea view” was barely a sea view at all, check-in was unhelpful, and the breakfast cutlery was dirty.

Excellent hotel all round

nice stay

Room was nice, especially with black out blinds and quieter than the last stay. Convenient location, good for city centre, west quay and transport.

Lovely room.spotless

My stay at the Leonardo Royal although short was excellent. All the staff were friendly and helpful as usual.

A good stay…. Safe polite and excellent location. Rooms are looking tired but good stay.

Cleanliness of the room could be better, staff weren't very friendly bathrooms require improvements. Otherwise beautiful hotel.

Had a lovely stay over

Very clean, lovely staff & delicious food!

The hotel is conveniently located for the port and city centre Generally the hotel is in need of renovation Breakfast was disappointing

Room was very large, spotless and the staff were very helpful. Food in Leo’s restaurant was excellent.

Convenient location for shops, dining and amenities, with plenty of parking avaliable in the adjacent public car park. We had a superior double with sea view, which was a little tired but clean and spacious and the bed was comfortable. However, the curtains didnt span the windows, which gave an ingress of street lighting, then day light, in the middle and at both ends. The pillows were very uncomfortable, either soft and lumpy or far too firm and was surprised to find the housekeeper's master room access card in the bed!!!

Excellent room