The hotel is old, but nice. Staff are helpful. However, bathroom ventilation fan can be cleaned. And the room could be brighter.

Yes I love the way

Not price worthy as when there is a cruise coming, it raises its prices by 3 times ! The receptionists are not too friendly and helpful !

The hotel is conveniently located, near the train station and the cruise terminals. We stayed there for 6 nights. The service was bad (one day no room cleaning and two days no soaps in the bathroom) and the bathroom was not clean.

Excellent in all areas, clean comfortable room, food was top class

Excelente el desayuno, habitación limpia, personal amable.

We have stayed at Leonardo twice waiting for cruises to come into Port so it is very convenient, however during both stays we were shoveled around to different rooms due to one problem or another. The hotel, no matter how convenient to the port will no longer be our hotel of choice when in Southampton. The maintenance has been deferred too long and the bathrooms are unfriendly to older people. Getting in and out of the bathtub is difficult and dangerous. Their staff is great, breakfast tasty, but the hotel has seen its better days.

Breakfast on site and very good Shops walkable but a fair dustance

A variety of food item to choose from.

Room was very spacious, it would have been nice to have an extra armchair. Bed was comfortable. Lots of good towels. Didn't like not having tv channels to watch, we couldn't stream from our phones.

Nice hotel, great location, nice breakfast and easy parking especially for cruises

Breakfast buffet was delicious lots of choices. Omelettes made to order

This hotel was clean, and the rooms were spacious. Customer Service was outstanding. It’s very very close to the cruise port. There were many restaurant/pubs nearby! We would definitely stay there again!

The concierge lady was most helpful with helping me to book my train to Gatwick.

Buffet was good front dest staff was friendly

Lovely room. Really helpful and friendly staff.

Staff was very friendly & helpful. Room was huge & very clean. Bed was comfortable. Breakfast had a lot of options. It was a very nice hotel!!

Una ubicación excelente para moverse a cualquier punto. Cerca de los muelles para los cruceros, comida y acceso al centro de la ciudad y de la estación de trenes para trasladarse a Stonehenge. El hotel tiene instalaciones de primera y el personal muy amable. Excelente para estancia en cualquier forma. Recomendación 100%

Everything generally was good, but the bath tub is to high to get out, I got a standard room for my surprize it had a bath tub too high to get out with wet feet.

I wanted to stay here because of the unusual appearance of the hotel. I paid a bit extra for a balcony room which turned out to be in the 4th floor on the side of the building with a view of the harbour. The room was huge and spotless. I was out for meals so I didn't try the restaurant. There were several lifts but the one nearest my room was glass and was inside the glass triangle. Riding in it was an experience in itself!