No estaba en kids club en funcionamiento y son muchas escaleras si llevas carriola , pocas rampas

One of a kind architectural gem. Not for everybody ,but i will always remember the fabulous architectural achievement of Jose Luis Ezquerra .it's not slick but tries its best to be so. I've travelled to 102 countries . Meals are not 5 star European standard. But your in Mexico. Why should they be haut cuisine.There is a marina with good dining choices literally attached to the resort. The golf course is expensive relative to its slope score so i did not play this time. 25 minutes walk away is a Walmart Modern Mexico. Will probably return. Manuel is a top class hotel Manager.

The whole stay was amazing !!! Food and accommodations were amazing. But the people were phenomenal especially Javier at the poolside service who went above and beyond everyday!!

A bit dated but clean. Not great if you don't speak spanish as only a handful of staff can speak and understand English. Was told room service was included in our all inclusive to find out later that it wasn't, only 10% discount. Had a suspicious charge on my credit card that i only used once at the front desk during check in and once for room service. Then had a $94 charge on my visa that was not done by me. Beware as i think someone skimmed my card. Had to report it and cancel my card. Food was hit and miss. Sometimes great, sometimes not. Ordered a steak medium rare and it came out well done. If the waiter could understand English, it may not have been a problem. Would have given the resort a 4.5 star review if it hadn't been for those things.

Limpio, organizado y buena comida.

Staff was very helpful. Room was clean but you can see the age in a lot of the spaces.

Personal muy amable jardines increíbles, algunas zonas viejas que les falta antencion, vista increible

Nunca arreglaron el aire scondivionado, y eso que pedimos 2 veces que fueran, avía un ruido ensordecedor cada hora y nunca nos pusieron atención. Cuándo reservé me dijeron una que estaba incluido desayunos y cena y no me lo hicieron válido.

Amazing hotel, the best hotel in all of Manzanillo. The beach is great, amazing food options and the views are breathtaking.

Broken toilet seat, leaking air conditioner and a wedding with loud music until 1 in the morning . Some of the staff were friendly but most were too busy texting to notice us.

We are very happy with this trip. We can't wait to return.

A great place to relax. Nice, quiet, clean, kind employees. Great management.

One of the best and most relaxing vacations we have ever had. Hotel is a little older but very clean. Our room was spotless. The food at the buffet was good and in the restaurants it was exceptional. The piece that puts this place over the top was the staff. Very friendly! Front Desk, buffet, restaurants, pool and bar staff were all exceptional. We are coming back for sure! Special shout out to hostess' at the restaurants, omelette lady in the buffet and bartender at the adult pool. All great smiles. We felt like everyone wanted us to fully enjoy ourselves!

Wait staff was exceptional

Great staff, beautiful location and great food

Yes the room was very nice and clean. Love the personality very polite.

Bed & bedding were excellent!

Limpieza Servicio y personal todo bien!!

Well kept grounds,friendly and helpful staff,good meals

Room clean