location is good

地點很好，行10至15分鐘已到達舊城，堡壘，亞伯拉罕平原等景點。唯一是沒有提供酒店泊車位。

The view from the room is great. However, hotel overall is outdated and badly managed. The services are not good.

Endroit agréable prêt de tous

Great location but it could have been cleaner. It was ok for 1 night, not sure I would have wanted to spend more nights there.

Close to historical part of the city by 15 min walk, good options for dining.

Very clean. Staff was amazing!

Walkable to all the attractions of the city. The hitel itself is outdated, disgusting (there was mold in the shower and in the coffee maker in the room, the pool/spa is also not well cleaned, the room is not cleaned during the stay). The elevators in the hotel works 1/2 the time, dont even try to take the stairs (it's scary!). Overall really disappointed in this hotel, especially for the price of the stay!!!

Park was across street. Had to call room service for tea coffee, towels etc and they didnt straighten out the room in 4 days....i guess we had to request that.

Parking to far, was put in old room old arm chair i would dare to sit on

Very disappointed. Asked for connecting rooms month in advance, didn’t get it. Called ahead for early check in and was told 2:00 and when we showed up at 2 we were told no come back at 3:30. Dirty sheet on the bed. Room service non existent without requesting. Overall disappointed especially for the rates being charged.

😍😍😋😍

Très bien situé. Vue magnifique sur la ville depuis certaines chambres. Parking souterrain et restaurants dans l’hôtel. Piscine et jacuzzis. Juste problématique que le panneau à afficher à la poignée de porte ne serve à rien. Le personnel de ménage n’en tient pas compte. Il faut demander à la réception pour que la chambre soit faite et que les dosettes de la machine à café soient remplacées.

The location is excellent. However the hotel is structurally tired, wall paper peeling, elevator doors that don’t close properly, very loud in room air conditioning and a staff that, while willing, are struggling to overcome the issues. Getting our room serviced included a wait (after being gone from the room for 7 hours) and then it was done poorly.

I've stayed many times at this hotel since my childhood days and unfortunately, unless this place goes through some kind of major rehaul this might be the last time. This place is just falling apart. At least 2 of the 4 elevators you often have to manually push the doors together for them to close all the way. The underground parking looks like it's abandoned, and the elevator leading there smells awful, probably because its walls are covered with decades-old carpet material. In the room I had, thankfully the bed was very clean and comfortable, but the floor and the rest of the furniture showed pretty heavy wear, light fixtures are askew (and so is the toilet for whatever reason). I had to fiddle around with the TV to have the picture come in clearly. One of the lights in the room the button's broken so you have to actually plug and unplug it every time you want to turn it on instead Every floor has a door marked "ice machine", but they're almost all locked and you're supposed to look inside the "room-service and hotel features"-type binder in your room to figure out that only a couple of the 26 floors actually have one (and they're almost always all empty). Just no care or attention to detail whatsoever. When I came back to my room on my last night there, the AC had died during the day so the room had gotten pretty hot. When I mentioned it to the clerk while checking out the next morning, they just told me they'd send someone to take a look at it. No sorry, no nothing.

Aucune prise de courant fonctionne 729 et aucun support ou rabais

ホテル最上階のレストランは眺望も良く、美味しかったため、オススメです！ 部屋はシャトーフロンテナックが見える側と見えない側に分かれるので、眺望にこだわりたい方は予約の際に確認して下さい！ ホテルからシャトーフロンテナック周辺までのアクセスは非常に良く、レストランも近場に沢山あるため、朝食、ランチは近場でも充分楽しめます。 ストライキ中のせいか、ホテル清掃の札をドアノブにかけていても清掃されませんでした。 歯ブラシセット、スリッパもなく、部屋からフロントへの電話も通じなかったため、何度もフロントに足を運ばないといけない状態でした。 プールはカルキが強く、小さいため、泳いで運動する感じではなく、歩行する程度です。シャワールーム、着替え室はないため、部屋で水着に着替えてタオルを巻いて帰ってくる感じです。

Expensive parking

Architecturally striking hotel - the angled 1970s Brutalist structure is a total contrast to the lovely old architecture of Quebec City, but it really works. And it's so dominant on the skyline that you always know where your hotel is! The lobby is decent, with lots of seating and there is a good mid-range restaurant. Staff is very helpful and fully bilingual. My room was spacious, well stocked with towels etc. and had a great view. There is also a dated looking but nice pool/spa area with a small gym. The men's sauna was not working on my visit.

We enjoyed our stay once we got settled in. Our A/C did not work in our room and we had to repack and move to another room. The a/c tech helped us move which was nice We ate at the revolving restaurant which was not very good. Food was cold I’m sure it would have been tasty had it been warm.