只是床褥太軟，其他如花灑、熱水煲、燙抖等設備很好

Great stay, staff are lovely from reception staff to the lovely lady at breakfast! They made the stay to be honest!!!

Breakfast very good and staff excellent… the hotel is old and charming however old and in need of maintenance… but the staff made up for it!

The hotel has been bought out by Hilton group & is need of a refurb, as it's one of the oldest buildings in Cardiff. I didn't eat breakfast there. So annoying that you cant park at the hotel + have to pay £24 to park at Sofia Gardens car park close by.

The main foyer is lovely with the stairs and chandelier, room was ok but could do with a bit of modernization. The staff are really friendly and helpful. I will stay again.

Lovely clean room, comfy bed and very friendly staff

The cleaness

The hotel is a beautiful space, although a little tired, for those who are disabled there is a mini lift to the hotel, so you don’t need to to do the steps. The room I had was spacious and very important an excellent mattress and pillows. Not far from city centre, easy walk, also great bars and pubs. Staff are fabulous. I will definitely stay again, preferred to premier inn.

Clean and tidy room in a good location but very tired and dated needs upgrading

Perfectly fine stay for the price.

Staff were welcoming and polite. The room was clean and the bed was comfortable. It’s just a very tired hotel needing a renovation with some modernisation to keep up with the you know what your getting with premier in etc.

Very nice helpful staff. Great breakfast. Beautiful place.

Clean room friendly staff, room was a fair size for the suite but this particular room I don’t think it was worth the money I paid for. The bed was absolutely awful not comfortable.

Good value for money but really dated and pld fashioned. Breakfast very poor with limited options and only fruit was apples , so we went out for brekkie.

Hotel a bit warn but the staff make up for it. They were so accommodating and friendly. Couldn’t help enough. I have been to some of the best hotels in the world and would definitely come back to this one.

Room was to hot

The breakfast was okay. The room you could tell was out of date and as such was not great for getting the best night sleep. The curtain in our room wouldn’t shut properly so light was coming in very early in the morning. There was a large crack under our door also letting light in.

Wonderful stay in upgraded room. Our suite was clean, spacious and excellent value. Location very central to all amenities. Staff always pleasant and helpful. Building a little dated in parts but that did not detract from a wonderful stay. Would stay again.

Staff very helpful and breakfast was excellent value for money very happy with stay

Great location and helpful staff. Room had obvious signs of water damage but smelled clean and well aired. Shower was slow to drain causing standing water while showering. Staff were friendly and helpful with directions or recommendations.