天使酒店

只是床褥太軟，其他如花灑、熱水煲、燙抖等設備很好

Staff was very friendly and the location was very good

A lovely hotel, in the perfect location for transport+ sightseeing. Across the road from Cardiff Castle. The hotel was lovely, clean rooms, hotel staff excellent+ very helpful. Breakfast was great. The only negative was the outside needed a re paint, but a great hotel and I would definitely stay again.

Generally excellent value. Only one minor issue: no TV signal.

In the middle of the UK heatwave and all we got was a fan that couldn't even cool the room down if he tried. Windows were only possible to be open 1/4 and two didn't stay up at all. Front Desk told us to prob a book under it. No cold water from faucet either, we were suggested to be brought up a bucket of ice to put in front of the fan. Checked out early the same day as it was miserablely hot in the room

Great location. Value for money

Rummet höll på att rasa samman. Toalettdörrens handtag var trasigt, duschmunstycket var trasigt, smutsiga väggar, det fanns inget varmvatten i duschen. När jag påpekade det vid utcheckningen svarade personalen att det är vad man kan förvänta sig från ett 3-stjärnigt hotell. I min mening kanske man kan förvänta sig så dålig standard av ett 1-stjärnigt hotells. Håll er borta!

Am loving my stay staff are lovely very peaceful even tho on main road .y room is cleaned everyday aswell n everything replaced

Although a. very old building that requires a lot of upgrade, especially Windows and bathrooms. It was a very clean comfortable pleasant stay and excellent breakfast in the morning.

Hotel is in a great central location opposite Cardiff castle with easy access to the train station. On arrival the receptionist was excellent made us feel really welcome and the free room upgrade to a suite was a lovely experience. Hotel foyer looks great and a real wow first impression. We stayed in room 136. The room had all the amenities you could need however the rooms a very tired looking. Lots of sinks and marks in the walls, very old yellow stained sockets and plugs made charging phones a challenge with no usb outlets, thankfully the tv had one to use. Bathroom had all the bits you expected, bath was a bit on the small side and the shower was very powerful which was great however made it a challenge for the water to drain quickly enough so you were ankle deep in water by the end of the shower. The mattress for us personally was a little soft and not that premium feel you get from chain hotels but did the job and we had a pleasant sleep overall. Carpet could have done with a good hoover, crumbs where visible in several areas, paying for early check in you would have assumed these details would have been checked, it did not detract from the stay just some feedback ongoing. Overall we would stay here again as the benefits very much outweigh the negatives.

The room was clean, however, the carpet was stained, and the chair was stained also. The room was spacious, and the bed was comfortable. The shower had really good pressure and hot water. The breakfast was good also.What, this hotel needs his an ejection of venture-capital. It is a beautiful hotel that would benefit from a few upgrades. The staff were helpful warm and friendly.

Dirty, noisy and not worth the money

Rooms were large and old but in a very good way. Reception staff were okay really. Very very disappointed with parking,on website it states small car park first come first serve which was fine BUT when we arrived the car park was cordoned off which meant we had to park at the NPC @£32 which we did not budget for so disappointed! Food menus not up to much and while a no smoking hotel,the terrible terrible smell of marijuana on the 2nd floor was overwhelming

Went here for a holiday with my wife and we're blown away by the quality of hotel and staffs service. Breakfast was perfect for every morning too.

Perfect location..lovely clean rooms friendly staff.

Always has been always will be a great hotel for me Stayed many times over many years

As soon as we walked into the room there was a smell of urine the carpet was quite dirty. And the bathroom the window was clear glass with just a net curtain for a front facing room not impressed at all.

No air-con, no view from the room, super expensive parking for the night

Very dated hotel!! Breakfast was fine.

Personnel très accueillant ; hôtel qui mériterait une rénovation mais très bien situé avec un bon petit déjeuner