The Angel Hotel

Hotels
8.4
/10
Very Good
2,384 reviews

What Guests Say About Their Stay

Rachel

10.0
/ 10
Staff were superb - front desk excellent and bar staff so accommodating - this hotel has so many original features and a pleasure to experience tradition. Great stay x

Emma

10.0
/ 10
We have stayed at the Angel hotel several times but our room this time was amazing. It was a family room, very spacious, two large separate bedrooms with a communal seating area. It was very clean, beds were comfy & there were tea & coffee making facilities. Although the bathroom was clean it was a little bit run down in need of some tlc. Will definitely be requesting this room in future.

Stephanie

10.0
/ 10
A lovely stay as usual. Had help getting my case to the room due to the lift not working, this was invaluable, i would have never managed on my own. Bed was comfortable, room was immaculate. Slight damp smell from the bathroom but other than that all perfect.
In the Area
See Map
Castle Street, Castle, Cardiff, Wales, CF10 1SZ

Main Facilities

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Restaurant
24-Hour Front Desk
WiFi
The Angel Hotel is located in area / city Castle. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
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What's around The Angel Hotel

Castle Street, Castle, Cardiff, Wales, CF10 1SZ
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Discover More About The Angel Hotel

Location


The Angel Hotel is located in area / city Castle.

About The Angel Hotel

Splendid service together with wide range of facilities provided will make you complain for nothing during your stay at The Angel Hotel.

24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

Savor your favorite dishes with special cuisines from The Angel Hotel exclusively for you.

The Angel Hotel is a hotel with great comfort and excellent service according to most hotel's guests.

With all facilities offered, The Angel Hotel is the right place to stay.

All facilities in The Angel Hotel

Others The Angel Hotel
Others

Hotel Services

  • Laundry service
  • Tours
  • Wedding service
  • Luggage storage
  • Express check-out
  • 24-hour Receptionist
  • Concierge

Public Facilities

  • Others
  • Restaurant
  • Smoke-free area
  • Safety deposit box
  • Coffee shop
  • Coffee/tea in lobby

Food and Drinks

  • Bar
  • Breakfast
  • Snack bar

Business Facilities

  • Meeting facilities
  • Conference room
  • Conference rooms

General

  • Banquet
  • Fireplace in lobby

Connectivity

  • Free WiFi

In-room Facilities

  • TV

Accommodation Policy & General Information in The Angel Hotel

Important Note
  • Fee for full breakfast: approximately GBP 15.50 per person
  • Pet fee: GBP 15 per pet, per stay
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • This property accepts credit cards and cash
  • Cashless transactions are available
  • Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a first aid kit, and window guards
  • Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Guests will receive an email within 24 hours before arrival with check-in instructions. Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.

Hotel only accepts guests with minimum age of 18

Check-in/Check-out Time

Check-in:
From 15:00
Check-out:
Before 11:00
Hotel policy is not yet available.

General Information

Popular Facilities
Restaurant, 24-Hour Front Desk, WiFi
Check-In / Check-Out Time
From 15:00 - to 11:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at The Angel Hotel
102
Number of floors in The Angel Hotel
3
Another facilities in The Angel Hotel
Laundry service, Tours, Wedding service, Luggage storage, Express check-out

Frequently asked question in The Angel Hotel

What are available facilities at The Angel Hotel?
There are top facilites at The Angel Hotel such as Restaurant, 24-Hour Front Desk, WiFi. (some may require extra charges)
What is normal check-in & check-out time at The Angel Hotel?
The standard check-in time at The Angel Hotel is starting from From 15:00 while the latest check-out time is at Before 11:00
Does The Angel Hotel provide breakfast?
Yes, The Angel Hotel provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is the star rating of The Angel Hotel?
The Angel Hotel is a 3.0-star hotel.
How many floors does The Angel Hotel have?
The Angel Hotel has 3 floors.
See All

More Reviews from Other Guests in The Angel Hotel

8.4
Very Good
From 2,384 reviews
Cleanliness

8.6

Room Comfort

8.4

Service and Facilites

9.0

Sort by
Most Relevant
Preferences
See All

Traveler Reviews The Angel Hotel

Number of reviews per page
20
40
Top reviews
Lee
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Great value stay, close to shops and bars.
Craig
icon-Friends and Family
Friends and Family
8.0
/10
Reviewed 13 week(s) ago

Hotels.com verified review

The staff are all great, but the lift was broken which made it a bit of a fuss trying to haul a baby and suitcases down the stairs. Thats the only reason why we deducted a star because it wasnt fixed for the 3 days we were there. Otherwise, really enjoyed the stay and would be back again!
Jason
icon-Friends and Family
Friends and Family
2.0
/10
Reviewed 13 week(s) ago

Hotels.com verified review

First of all the lift was OOD. Although they offdered to take for me there was a huge queue and an overworked bloke who i couldnt add any pressure to, especially needing bag asap. Headboard fell down almost catching back kf my head, would of been more fuming if it was my child. Room was boiling hot, fan on winows open, then the noise. Yes its a city but a hotel of this status should have long term solutions. Beds were so uncomfortable my child asked to go home which is what we did at 1am. The room was outdated, window ropes broken. Heated towel rack not working, lights were a mission to even go for a wee at night as they all work dofferent things. Great to joke about but not at midnight. The list could go on. Fully expect a refund as im disappointed ive not been contacted since i stormed out the hotel last night when i requested i be called. I remained calm but sterm of my annoyance but to be ignored has really frustrated me. We had ambitions to come back and try your suites one day but since then plans have gone
Read More
David
6.0
/10
Reviewed 13 week(s) ago

Hotels.com verified review

Limited breakfast selection
Colin
6.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Unbelievable that there was no lift working nor had been for several months apparently. No happy luggage up stairs. Disappointed!!
Alex
icon-Friends and Family
Friends and Family
8.0
/10
Reviewed 13 week(s) ago

Hotels.com verified review

Staff looked after us well.
Victoria
icon-Leisure with Children
Leisure with Children
8.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Upgraded to a deluxe twin room with a partial view of the castle on arrival which was a lovely surprise
sharon
6.0
/10
Reviewed 13 week(s) ago

Hotels.com verified review

Room a little tired, bathroom definitely needs upgrade. Very warm, no air con or temperature control. A nice hotel, however could do with some modernising.
Susan
8.0
/10
Reviewed 13 week(s) ago

Hotels.com verified review

Good choice for breakfast, room clean and comfortable. Only complaint is that the elevator was not working and although they had a porter to carry luggage for people in their 70s and 80s having to use the stairs was hard. Check in and service staff were very helpful and friendly
Mike
8.0
/10
Reviewed 13 week(s) ago

Hotels.com verified review

Room was clean but very dated, still good value for a no frills short stop. We'll be back in a few weeks.
Stephen
6.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Didn't stay there unfortunately not well 😞
Geoffrey
6.0
/10
Reviewed 13 week(s) ago

Hotels.com verified review

Hotel needs to be updated.
Suzanne
8.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

A little dated but clean. Breakfast was lovely, plenty of choice.
Richard
10.0
/10
Reviewed 13 week(s) ago

Hotels.com verified review

Have stayed before and always had a nice and comfortable stay
Richard
2.0
/10
Reviewed 13 week(s) ago

Hotels.com verified review

Lifts weren't working. Room was cold all night as we had no central heating. The plug in heater wasn't adequate for the room size. There was no hot water in the evening so we had a cold shower. We were told there was parking available on site. There wasn't so we had to pay overnight parking fee of £36. Decor and facilities in the room were extremely old fashioned and in desperate need of a upgrade. All in all a terrible experience and I would not recommend
Read More
Rachel
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 13 week(s) ago

Hotels.com verified review

Staff were superb - front desk excellent and bar staff so accommodating - this hotel has so many original features and a pleasure to experience tradition. Great stay x
Emma
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

We have stayed at the Angel hotel several times but our room this time was amazing. It was a family room, very spacious, two large separate bedrooms with a communal seating area. It was very clean, beds were comfy & there were tea & coffee making facilities. Although the bathroom was clean it was a little bit run down in need of some tlc. Will definitely be requesting this room in future.
Read More
Alyson
icon-Friends and Family
Friends and Family
8.0
/10
Reviewed 13 week(s) ago

Hotels.com verified review

Had a too good to go option which exceeded all my expectations thank you
Stephanie
10.0
/10
Reviewed 13 week(s) ago

Hotels.com verified review

A lovely stay as usual. Had help getting my case to the room due to the lift not working, this was invaluable, i would have never managed on my own. Bed was comfortable, room was immaculate. Slight damp smell from the bathroom but other than that all perfect.
Allyson
icon-Leisure with Partner
Leisure with Partner
6.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

The room was clean however the bed wasn’t comfortable had a bad back for two nights not good. I booked a premium room I have had better rooms when booking a standard double. Lift was broke I was on the 3 rd floor. Not happy this time.
Number of reviews per page
20
40

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Others 4 The Angel Hotel

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
8.4
Very Good
From 2,384 reviews
Cleanliness

8.6

Room Comfort

8.4

Service and Facilites

9.0

Sort by
Most Relevant
Preferences
See All

Traveler Reviews The Angel Hotel

Number of reviews per page
20
40
Top reviews
Lee
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Great value stay, close to shops and bars.
Craig
icon-Friends and Family
Friends and Family
8.0
/10
Reviewed 13 week(s) ago

Hotels.com verified review

The staff are all great, but the lift was broken which made it a bit of a fuss trying to haul a baby and suitcases down the stairs. Thats the only reason why we deducted a star because it wasnt fixed for the 3 days we were there. Otherwise, really enjoyed the stay and would be back again!
Jason
icon-Friends and Family
Friends and Family
2.0
/10
Reviewed 13 week(s) ago

Hotels.com verified review

First of all the lift was OOD. Although they offdered to take for me there was a huge queue and an overworked bloke who i couldnt add any pressure to, especially needing bag asap. Headboard fell down almost catching back kf my head, would of been more fuming if it was my child. Room was boiling hot, fan on winows open, then the noise. Yes its a city but a hotel of this status should have long term solutions. Beds were so uncomfortable my child asked to go home which is what we did at 1am. The room was outdated, window ropes broken. Heated towel rack not working, lights were a mission to even go for a wee at night as they all work dofferent things. Great to joke about but not at midnight. The list could go on. Fully expect a refund as im disappointed ive not been contacted since i stormed out the hotel last night when i requested i be called. I remained calm but sterm of my annoyance but to be ignored has really frustrated me. We had ambitions to come back and try your suites one day but since then plans have gone
Read More
David
6.0
/10
Reviewed 13 week(s) ago

Hotels.com verified review

Limited breakfast selection
Colin
6.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Unbelievable that there was no lift working nor had been for several months apparently. No happy luggage up stairs. Disappointed!!
Alex
icon-Friends and Family
Friends and Family
8.0
/10
Reviewed 13 week(s) ago

Hotels.com verified review

Staff looked after us well.
Victoria
icon-Leisure with Children
Leisure with Children
8.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Upgraded to a deluxe twin room with a partial view of the castle on arrival which was a lovely surprise
sharon
6.0
/10
Reviewed 13 week(s) ago

Hotels.com verified review

Room a little tired, bathroom definitely needs upgrade. Very warm, no air con or temperature control. A nice hotel, however could do with some modernising.
Susan
8.0
/10
Reviewed 13 week(s) ago

Hotels.com verified review

Good choice for breakfast, room clean and comfortable. Only complaint is that the elevator was not working and although they had a porter to carry luggage for people in their 70s and 80s having to use the stairs was hard. Check in and service staff were very helpful and friendly
Mike
8.0
/10
Reviewed 13 week(s) ago

Hotels.com verified review

Room was clean but very dated, still good value for a no frills short stop. We'll be back in a few weeks.
Stephen
6.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Didn't stay there unfortunately not well 😞
Geoffrey
6.0
/10
Reviewed 13 week(s) ago

Hotels.com verified review

Hotel needs to be updated.
Suzanne
8.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

A little dated but clean. Breakfast was lovely, plenty of choice.
Richard
10.0
/10
Reviewed 13 week(s) ago

Hotels.com verified review

Have stayed before and always had a nice and comfortable stay
Richard
2.0
/10
Reviewed 13 week(s) ago

Hotels.com verified review

Lifts weren't working. Room was cold all night as we had no central heating. The plug in heater wasn't adequate for the room size. There was no hot water in the evening so we had a cold shower. We were told there was parking available on site. There wasn't so we had to pay overnight parking fee of £36. Decor and facilities in the room were extremely old fashioned and in desperate need of a upgrade. All in all a terrible experience and I would not recommend
Read More
Rachel
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 13 week(s) ago

Hotels.com verified review

Staff were superb - front desk excellent and bar staff so accommodating - this hotel has so many original features and a pleasure to experience tradition. Great stay x
Emma
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

We have stayed at the Angel hotel several times but our room this time was amazing. It was a family room, very spacious, two large separate bedrooms with a communal seating area. It was very clean, beds were comfy & there were tea & coffee making facilities. Although the bathroom was clean it was a little bit run down in need of some tlc. Will definitely be requesting this room in future.
Read More
Alyson
icon-Friends and Family
Friends and Family
8.0
/10
Reviewed 13 week(s) ago

Hotels.com verified review

Had a too good to go option which exceeded all my expectations thank you
Stephanie
10.0
/10
Reviewed 13 week(s) ago

Hotels.com verified review

A lovely stay as usual. Had help getting my case to the room due to the lift not working, this was invaluable, i would have never managed on my own. Bed was comfortable, room was immaculate. Slight damp smell from the bathroom but other than that all perfect.
Allyson
icon-Leisure with Partner
Leisure with Partner
6.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

The room was clean however the bed wasn’t comfortable had a bad back for two nights not good. I booked a premium room I have had better rooms when booking a standard double. Lift was broke I was on the 3 rd floor. Not happy this time.
Number of reviews per page
20
40