El desayuno muy rico

Bonito hotel pésimo aire acondicionado

El hotel es bueno pero el aire acondicionado ya no funciona se batalla mucho porque son refrigeraciónes muy viejas y no se ve que tengan mantenimiento por lo tanto no enfría la habitación solo suelta aire,si es muy bonito el hotel pero si es urgente que arreglen sus aires acondicionados

Es una excelente opción para vacaciones

Rooms, service

Todos los empleados fueron muy amables, y atentos a cualquier necesidad. La vista que tiene este hotel es estupenda. De verdad se los recomiendo está en una privada lo cual se siente seguridad.

The room was mostly clean, but you can tell very small details that were not clean due to the rooms being very old. It was clean enough for our comfort. The staff was excellent, extremely friendly. Breakfast was awesome. If you hang out in the balcony during the summer, wear mosquito repellent! The pool was nice, just a lot of debris from the trees.

Esta lindo el lugra.. mi baja calificación es por falta de mantenimiento en la habitación: no servía el aire acondicionado, tampoco el baño baja bien.. y lo peor es que pienso que creo que había chinches en el colchón poruq4 amanecí con picaduras en toda la espalda y piernas

B

All of the stab were very friendly and extremely helpful. Ready and willing to help everyone have a better experience. Raises all-around! Thank you!

We loved the location but the rooms are not kept up. First night we saw a roach, gratefully they moved us to another area and we got woken up by the people upstairs making naughty noises lol the staff was not helpful would not try to compensate anything. On the bright side the gym was nice buffet was delicious and parking and place felt super safe.

Buen servicio excepto de un mesero de la tarde, pero siempre habrá una excepción a la regla. En general muy bien solo podrían remodelarlo y darle un buen mantenimiento a la alberca que ya es muy viejita

I really want to like this hotel. It has so much potential but it needs to be shared that they tried to give me a room without AC, and when I asked for a refund because when I book a room through Expedia, I expect to have everything that is listed when I arrive— the miraculously found a room! I just don’t think that’s OK. I think there is a mix of people who really want this hotel to work and people who are just getting a paycheck. I don’t know where Radison stands in all of this because it is their name at the end of the day. It’s a top a beautiful vista. The rooms are spacious and the pool with the little bit of maintenance and work could be spectacular. It is very safe and affordable. However, Every time I go there something goes wrong, and that is what makes me doubt if I will return. Something’s to know: No mini fridge, pool needs to be resurfaced, no store for amenities and because of where it sits once you are there, you are kind of stuck not in a bad way, but in an isolated kind of way. The real kicker is going in a day after my reservation and having them tell me “oh we gave your room to someone else!” I can tell they don’t really like rooms that are sold through Expedia. Those are my two cents again I’m rooting for this hotel, but Radisson needs to do better.

Bien

El acceso al hotel es dentro de un fraccionamiento y para poder llegar en la noche nos costó mucho trabajo. Al llegar a la habitación el agua del lavabo olía horrible y salía con basura. El cuarto es muy viejo y olía feo

The hotel is too old and on this time the water was so smelly and dirty.The hotel staff said it was the city water filtration

We had stayed at this hotel before and had no issues, but unfortunately this visit was very disappointing. The water had an extremely strong sewage smell, making it unpleasant to shower or even wash your hands. The property is also in need of major upgrades and better maintenance. In addition, the air conditioning did not work properly. We were told to request fans instead, but when we did, none were available. Another frustrating issue was the hotel’s occupancy policy. If you have children over the age of 12, they are charged as adults with an additional nightly fee, even though they are still minors and cannot legally reserve a hotel room on their own. That policy made no sense to us and significantly increased the cost of our stay. Thankfully, Expedia stepped in and resolved the issue, and we truly appreciate their excellent customer service. Unfortunately, based on this experience, we would not choose to stay at this property again.

Todo está muy bien, solo falta algo muy importante, que tenga agua climatizada, por el momento no emos ido xq el agua está muy fría

Un hotel muy descuidado y el agua apestaba, putrefacta

Personal preocupado por atender las necesidades, la gerente en turno a la hora de llegada se ocupó de mi tranquilidad en mi hospedaje