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The room was nice and clean, staff was friendly but some of them had poor English and they couldn’t understand a simple dental kit. Usually the hotel doesn’t provide dental kit in every room but it is available on request. We didn’t get it after making 4 requests with a wait period of 1 hour and finally gave up, went to super market nearby and purchased a new one. Rest al was fine. Breakfast buffet was good. Tried other Eurostar properties also in Spain and pretty happy with them. Cheers

The room smelt like rotten eggs and fish, the bathroom was dirty and outdated.

Buen sitio. La habitación un poco antigua. Pero correcto

Hotel was convenient and we were able to walk to most places that we wanted to see. Hotel seems a little dated and I would consider it over priced for the accommodations had. Very small room and air conditioning was barely adequate to cool the room. Breakfast was OK. Nothing special but adequate. Overall - an OK place to stay but nothing special.

Todo muy bien, excelente servicio. Cambiaria el huevo revuelto del desayuno, muy malo. Lo demás muy bueno!

Das Frühstück war gut. Hat gute Busverbindungen. Die Unterkunft ist zu weit weg vom Strand

l’atmosfera e la posizione ottime

Overall pretty good. AC in the rooms and upper floors was definitely not functioning properly. Our thermostat said it was set to 18° C but it felt like 24° or 25° C. It was also muggy on every level except the base floor. Other than that everything wasn’t bad. Probably our least favorite stay in Spain compared to 4 other hotels but still not bad over all.

Hôtel bien situé laissant la possibilité de se déplacer à pied vers les centres d’intérêt. Chambres spacieuses . La piscine est un plus mais ne fait pas très propre ,,plus de serviettes disponibles à partir de 18h

Excellent central location to the beach and towns, comfortable beds, lovely breakfast but the rooms are old and tired and very dark. The floors are peeling, furniture is chipped, soap dispensers kept falling off the wall. Shower only worked after modifying. The pool tiles are quite mouldy and the water quite dirty as are the ceiling filters in reception. Limited options for an evening vegetarain meal rhatbhad been paid for in advance so had to dine out. The staff in the dining room work extremely hard but i didnt like seeing cloths used for tables being used for the chairs that have had skin on and kids shoes! Ive stayed in better lower star Eurostars hotels in Valencia so this was all round disappointing

Breakfast and cleaning

Recomendable

I've been to 63 countries and Rey Ex Don Jaime has been the best personal I've dealt with regarding the professionalism and the kindness, thank you to the reception crew Eloi, Raquel, Salvador, Enrique, Sofia, Tomas, Carlota, Jose, Oscar, Santi, Giorgia, Angels, and the best manager Teresa. I can't stop talking about the food at the hotel that very exceptional and delicious, the chefs should deserve to be recognize, thank you to Gerry, Alba, Sebastian, and Lucia for being the best chefs at a hotel chain. In addition thank you to the dinning crew and bar personal Zynab, Javi, Fernando, Felix, ria, Ghizlan 1 & 2, Lucia, Marci, Leire, Laura. lastly Vilma, yolanda for making my room comfortable and Olver, Nildo. Raquel from events as well.

On entering the hotel the Property looked nice and was lovely and cool. We were dissapointed with the comfort of the beds and asked for topas, Air conditioning was not cool enough so room was stuffy. Pool area was very disappointing for our entire trip we was not able to use as the beds were limited so had no where to be comfortable or leave towels while we took a swim. There is a large outside space where another pool could be located or at least beds positioned with covers from the sun. The gym is very disappointing limited space and equipment is well past its date with rust showing.

Boden war kaputt, Lüftung im Bad hat kaum funktioniert, Bad war nicht abschließbar, Badetür war luftdurchlässig und nur eine Schiebetür. Es war kein richtiges Bett, sondern ein unstabiles Klappgestell. Fernseher war uralt und kaum Sender.

Correcto por precio, pero a mejorar. Habitaciones antiguas Piscina y solarium que no se corresponden con la catehoría del hitel

Good location halfway between beach and old town (though I don’t recommend the beach for swimming, dirty sand, floating plastic and oily water). Pool… not really. Small, mold growing around greasy pool edge. Breakfast good. Lots of options, even gluten free. Most of staff very nice; one barman was rude; later I ordered a Caesar salad and received it topped with salted mayo in place of dressing. It was inedible. I did not touch it. They asked why. The “chef” came out and shoved the bottle of dressing in my face. I paid. A woman had just checked in, she came down and showed the desk staff a photo on her phone and said, what animal is this? The staff responded “we don’t know” She asked could you Please remove it from my room. I’ll never know what it was. Thankfully we were leaving. 4 stars? I don’t think so.

Ottima Struttura, curata nei dettagli. Colazione eccellente cosi come la cena. Personale gentile e attento: per il compleanno della mia compagna le hanno fatto trovare frutta e bevanda in camera. Unici appunti: 1) l'aria condizionata non si poteva regolare oltre di 20 gradi e quindi faceva un pó freddo. 2) Nella prenotazione della Mezza Pensione non c'è stata trasparenza sulle bevande escluse.

A pesar de ser un 4*, había un olor horrible a tubería en la habitación que no pudieron solucionar. Les dije en 2 ocasiones que la nevera no enfriaba y lo necesitaba para meter un medicamento y a pesar de decir que estaba arreglado, no era así. Si es verdad que el día antes de irnos, nos ofrecieron cambiar de habitación pero era mucha molestia para un día. Además no disponen de ducha en ninguna habitación y si va una persona mayor, es peligroso bañarse por caídas. La comida y el personal excelente. Aún así no volvería.