Reception staff helpful, room not super clean but was ok. Refreshments not replenished daily. Excellent location for visiting rhe city.
Sara
朋友和家人
10.0
/10
评论于 14几周前
Hotels.com verified review
The front desk staff were very friendly and helpful.
Francine
休闲
10.0
/10
评论于 14几周前
Expedia Group verified review
Great staff! The service staff were always friendly and kind. This hotel is close to the train station and Macarena cathedral. It's a bit far from the center. The rooms are very big and comfortable. I loved the rooftop solarium.
Magnus
10.0
/10
评论于 14几周前
Hotels.com verified review
Härliga rum ned
Gabriela
2.0
/10
评论于 15几周前
Hotels.com verified review
O frigobar nao funcionava direito, parecia que estava desligado. A cama fazia barulho quando se mexia, o ar condicionando não funcionava e quando ligava na ventilação fazia um barulho horroroso. O banheiro é ok e o café da manha é bom. As instalaçoes são muito velhas. Nao voltaria para esse hotel.
Antoni
商业
8.0
/10
评论于 15几周前
Hotels.com verified review
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Manuel
朋友和家人
4.0
/10
评论于 15几周前
Hotels.com verified review
Hotel de 4 estrellas a precio de 5 y con nivel y servicio de 3 o menos
Helen
10.0
/10
评论于 16几周前
Hotels.com verified review
Comfortable hotel with very good breakfast. Friendly staff.
William
8.0
/10
评论于 16几周前
Expedia Group verified review
Hotel was nice rooms were ok breakfast was good. Little bit of a walk to Center but still good.
DAVID
4.0
/10
评论于 16几周前
Hotels.com verified review
Fuerte olor a desagüe, ruido constante, demasiado caro para lo que en realidad es
Sukhpal
朋友和家人
10.0
/10
评论于 18几周前
Hotels.com verified review
Wonderful setting wonderful Service
Ahmed
4.0
/10
评论于 18几周前
Expedia Group verified review
Room 303 smells bad, toilet seat broken from floor base. Area needs taxi to city centre. I wouldn't book again
Alastair
休闲
6.0
/10
评论于 18几周前
Expedia Group verified review
Whilst the hotel was decent enough, I think it caters for the coaches and large groups so the staff churn through check-in processes with an efficiency that lacks personal service or welcome on an individual level. The paying customer appears to be an inconvenience.
The barman deserted his post in the evening and did not respond to pressing the green “call” button. That lost them customers and revenue. A token effort was made to establish the cause of my concerns but I doubt my feedback to the reception staff made it to the manager since that member was the very same person that checked me in.
If you are ok with basic service and a room for the night, this hotel is ok but if you want to be valued as a person, look elsewhere.
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David
商业
6.0
/10
评论于 18几周前
Hotels.com verified review
Room that is very basic for a 4-star hotel, old and not able almost to move inside because it is barely two meters wide. The shower was leaking water outside to the bathroom and the floor was flooded. The only good thing was the vrealfast. I would not really recommend it for the price.
Mete
10.0
/10
评论于 19几周前
Hotels.com verified review
Nice place
JESUS
商业
4.0
/10
评论于 19几周前
Hotels.com verified review
Baño antiguo y muy mal distribuido, muebles ajados y viejos , cama que es un simple canapé suelto con sonido y movimiento , un verdadero engaño por el dinero que te cobran un hotel para extranjeras, no merece la pena venir
Stefan
6.0
/10
评论于 20几周前
Hotels.com verified review
Badezimmer war aus den 7o Jahren
Dusche in der Badewanne,
Sonnst alles in Ordnung
Josu
6.0
/10
评论于 20几周前
Hotels.com verified review
Colchón muy blando para ser un hotel de 4 estrellas y a ese precio
Traveloka Sdn Bhd (Registration No. 201501003122), Level 14 Tower 2, Menara Kembar Bank Rakyat, 33 Jalan Rakyat Brickfields, 50470 Kuala Lumpur, Malaysia