All was awesome.

Everything was fresh and perfect

Bar was closed because bartender called in sick. Pool was very cold

Great stay, comfortable clean environment

Room was spotless, bed and pillows were really comfortable. And it was quiet - no rattling pipes or heater, and didnt realize it was full of kids until we went down for the free breakfast.

Room was clean and the staff were very friendly and helpful!

The room was good and the staff were very friendly and helpful

Staff

Room was clean and spacious. Staff were also very friendly. Was however very loud with a large group of kids there so wouldn't say it was excellent.

Breakfast was horrible even though it was included I would have rather have Hines somewhere else k owing what was being served. Other than that friendly staff and clea. Comfortable stay!

The staff were nice and helpful. The room was adequate for the price. The hotel is just not well sound proofed. My room was near the elevators and I could hear everything happening outside my door. It didn’t help that there was a kids hockey tournament on and the kids were running up and down the hallways until 11. I could also hear a dog barking down the hall for way too long. I woke up to the sounds of kids/parents in the hallway on the way to elevators at 650am. Even the parents just talking lowly while waiting for the elevator could be heard clearly. The breakfast buffet was basic but ok enough.

The was spotless

The room was good, and the front desk ladies was very friendly. But the breakfast was terrible. Big let down from last time we were there, we actually left and went to Tim’s.

Good

Decent place! The lady (not sure of name) who works the bar was super friendly. Nice staff. Felt way too rushed in the restaurant though.

We did not enjoy our stay during this visit. There were children running around the building all evening, knocking on doors past 12am. It was also extremely loud!!! Large parties going happening well after 3am, with people shouting and drinking in the hallways. Doors wide open with loud music. The staff at the hotel need to be regularly patrolling the hotel or higher security to tell all patrons that after 11pm that the noise needs to discontinue.

Satisfactory

Staff were great. Check in and out was easy and quick. The room was clean and quiet. The beds were very uncomfortable. They were not bad beds, just really worn so need to be replaced.

Great location and staff !

We had a great stay.