I reserved the room the day before, however asked to see the room when we arrived at 5pm. The environment wasn't what I expected and I wanted to make quite sure the room was good. The room was clean, though the carpet was vacuumed, not a as much clean. I opened the sofa bed, and the sheets were filthy. The staff member said the room hadn't been cleaned. The front desk staff received my complaints very well. He instantly cancelled my reservation.