員工非常的親切有禮貌，客房打掃也做得很好

這間酒店房間整潔係可以，但由於比較舊，冷氣唔夠冷，而且好大聲。地板步行會有聲。最重要係酒店附近無停車位，代客泊車收費每晚$40，太貴。洒店服務係好。

The hotel is superbly located, within walking distance of some of the finest department stores, restaurants and shops in Montreal, plus a stone’s throw away from Mount Royal. The property itself is charming, but the rooms are in dire need of an update. Not only is the furniture dated and the carpet worn-out, wrinkled and damaged, but some AC units - if you ever need them in this predominately cold city - are incredibly noisy and ancient. I’m pretty sure that the AC control unit in our room is a few weeks away from qualifying as an antique. The staff was friendly, but their hospitality is hampered by the fact that they only have one valet that they share with the more modern Sens Hotel across the street, which is owned by the same company. Overall, a relatively good value-for-money hotel, with some big pros (location!) and cons. Also, no elevator!

The location is excellent, and the hotel has charm that you don’t get with big chain hotels. The room was very large, the bed was comfortable, the bathroom though small was well laid out and clean. The desk staff and valet were very pleasant. We have stayed here before, and will again.

Did not have the breakfast, went out for it

Atendeu muito bem a mim e minha família.

Localização fantástica. Equipe muito prestativa e atenciosa. O café da manhã é simples. Para nós brasileiros que estamos acostumados com cafés da manhã robustos em hotéis desse porte, chega a ser decepcionante. Foi o único ponto que merece ressalva.

I really enjoyed my stay at Chateau Versailles. The location was ideal, in the heart of the city and the building itself has old world charm! It f you want a modern vibe with no character then this is not for you but if want clean, historic character then I highly recommend!!! The staff were great and I look forward to my next stay!

Very friendly staff. Great location. Good character

Breakfast was sad. Commercial pastries in a city renowned for its croissants and bagels. Although marketed as an historical hotel, it was standard with slightly larger rooms however with smaller bathrooms. It was a lovely spring day when we stayed there and after a day of shopping we would have B loved to enjoy a glass of wine in a patio. Instead we were told there is rumours of a patio but I have no idea. Sadly we had to retire to our room with a view of a wall. This property really needs to embrace its heritage and bring it forward. Until it does that it is just standard with a facade. It is a gem with no vision. Sad. Having said that it was as I would expect from any commercial hotel chain. It was clean the staff was outstanding and it was average.

There was hardly anything for breakfast

Breakfast was good.

I call the manager to help me for accure issue,he was very very helpful

The room we booked was not at all what we got. It was nice enough but we booked based on the photo for that room and we got a lesser version of what we wanted. Staff were very new and not very knowledgeable and we were given incorrect information on the phone with the hotel prior to our arrival which made for a difficult check in process. Overall it was an over promise and under deliver type of situation. A little disappointing for my birthday trip.

El personal es muy amable.La camas están muy cómodas y las habitaciones son grandes. El hotel está cerca de centro.

Old building without elevator and many stairs but the staffs are very helpful to carry luggage to your room.

Perfect location, helpful and pleasant staff, breakfast was very good, price was more than reasonable.,

This property is not well maintained, peeling paint on the ceiling, a toilet that runs every 30 mins, a shower faucet that doesn’t work properly, no hot water on one night, furniture too big for a small room, chair in room was terribly uncomfortable, dated/worn furniture, carpets that need replacing, and just a general feeling of way past its prime. It is a very old building, some of the character it offers is nice; however, overall it is just in general need of a refresh. I had an “upgraded” room, it makes me very wary of what a standard room would be like.

Our only issue was that our hotel was overbooked and one of us had to stay across the road. It was inconvenient however the other hotel was even better than Chateau V because they upgraded my room. That made up for the inconvenience.

The staff are fantastic The history the location and the rooms Love this hotel will be back soon