Mercure Brighton Seafront Hotel

探索 Mercure Brighton Seafront Hotel
7.8
基于 843 条评论
清洁度

8.2

客房舒适度

7.8

服务和设施

8.4

旅行者评论 Mercure Brighton Seafront Hotel

每页评论数
20
40
热门评论
Andrew
2.0
/10
评论于 13几周前

Hotels.com verified review

Hotel was ok, nothing special. Room was small, apparently was supposed to be superior but didn’t feel worth it to be honest. Room was clean but there was a hole in the bathroom floor and a picture hanging off the wall when we checked in. It had been a sunny day on ourwhen w
Nick
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双人入住
8.0
/10
评论于 13几周前

Hotels.com verified review

One night stay (room 312 with sea view). Reception staff very friendly. Great decor in hotel. Great view from room. Comfy bed. Clean. Tea/coffee makings plus bottled water (on a very wobbly table). Dressing gowns, slippers provided. Ironing board and iron in room. Good bathroom with high quality shower. However as glass screen doesn’t quite protect floor outside the shower cubicle, water has obviously penetrated flooring over time and floor was sagging, suggesting rotting of timbers below. Should have been noticed and attended to by maintenance team. Breakfast a bit chaotic. Rush of guest towards 10am when service concluding leaving much of supplies needing replenishment and causing wait time for guests - eggs, bacon, etc. Orange juice ran low. Staff were very friendly but maybe an extra hand would have helped or them being more focused. I've had better cooked breakfasts but it was ok. Car park at rear of hotel was handy. Overall a very pleasurable stay - just wanted to highlight a few issues. Would come back. water has obviously penetr floowaterfllor
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Anne
8.0
/10
评论于 14几周前

Expedia Group verified review

The bathroom is very narrow. The door hits the toilet. The shower takes quite awhile to get warm
Jeff
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双人入住
10.0
/10
评论于 14几周前

Hotels.com verified review

Comfortable stay with excellent service ( Salah / Marianna in particular) Good location
Denise
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休闲 双人入住
2.0
/10
评论于 14几周前

Expedia Group verified review

Arrived Thursday 2pm. For a 2 night stay. A special weekend, celebrating my hisbands 65th Birthday. The Radiator in room was not working. So arranged for maintenance. Maintenance took forever so eventually were given a plug-in heater and got the air con heat to work but it was raining constantly and wanted to use the radiators to dry off outdoor wear. 24 hrs later it wasn't fixed and quite honestly, we were fed up with asking. The maintenance team always seemed to be ½ hour away, then said they though the heat in the room was good enough but that was not the point. The Radiator should have been working, We felt like we were fighting a losing battle. We were also sent an email which was ridiculous. Grammer was awful. This was the last straw. Eventually it was fixed after we "let rip" in reception. If we could have, we would have moved to a different hotel but, we had paid in advance for the room and parking. We left before 8am Sunday. Couldn’t wait to get away. Totally spoilt weekend, What a waste of time & money.
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Birgit
icon-朋友和家人 好友同行
朋友和家人 好友同行
10.0
/10
评论于 15几周前

Hotels.com verified review

The staff were exceptionally friendly and helpful - especially Kate :-) She gave us a lots of good advice and tips that we took her up upon. Unforgettable stay :-)
Wayne
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商业
6.0
/10
评论于 15几周前

Hotels.com verified review

The room was a bit tired and the wind kept blasting in through the top sachet which made it pretty cold without a radiator 'except the oil plug in one' the room was also really noisy throughout the night with the sound of bins clattering in the early hours. Staff were really good and the breakfast good too,
Caroline
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10.0
/10
评论于 15几周前

Hotels.com verified review

Fab hotel Superbly situated. Wonderful staff, and I mean wonderful staff. Great bar, very comfy bed, power shower And a great breakfast selection. Lastly the hotel is so well priced. My go to when in Brighton.
Nicola
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双人入住
10.0
/10
评论于 17几周前

Hotels.com verified review

The staff were so friendly and made the stay relaxed & happy. We were lucky enough to have a room upgrade and the sea view room was a great size and with the comfiest bed ever! The hotel location is brilliant for ease of getting around the centre of Brighton. Our go to Brighton hotel and already can’t wait to revisit.
Michael
10.0
/10
评论于 17几周前

Expedia Group verified review

Friendly and helpful staff , great upgrade clean room
Robert
icon-朋友和家人 家庭
朋友和家人 家庭
10.0
/10
评论于 17几周前

Hotels.com verified review

Lovely room, great breakfast, friendly staff and the perfect location for Brighton 10 - nothing not to like 👍
Mrs Alison Jean
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双人入住
10.0
/10
评论于 18几周前

Hotels.com verified review

We had a lovely view from our balcony . The staff were very friendly and attentive. Our breakfast was good very varied menu and we also had drinks in the evening in a very pleasant seating area again over looking the sea. The hotel was quiet as it’s January but had a nice feel to it and will definitely sty again .
Nisreen
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休闲 好友同行
10.0
/10
评论于 18几周前

Expedia Group verified review

Lovely, clean and great location
Linda
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双人入住
8.0
/10
评论于 19几周前

Hotels.com verified review

The room was very clean with just a few minor issues
GOTO
icon-朋友和家人 家庭
朋友和家人 家庭
8.0
/10
评论于 20几周前

Hotels.com verified review

朝食が美味しかった。
Penny
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休闲
10.0
/10
评论于 20几周前

Expedia Group verified review

Lovely sea view room beautifully furnished. Great hotel location and super helpful staff. Highly recommended
Cathy
10.0
/10
评论于 20几周前

Expedia Group verified review

Attention to all the details
Mo
icon-朋友和家人 家庭
朋友和家人 家庭
10.0
/10
评论于 21几周前

Hotels.com verified review

Friendly staff, as usual. Thanks for the upgrade. Warm and cosy room with plenty of space.
Robert
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10.0
/10
评论于 21几周前

Hotels.com verified review

double upgraded on arrival, polite, pleasant, courteous staff throughout my stay. room clean and tidy
Mark
icon-商业
商业
10.0
/10
评论于 22几周前

Hotels.com verified review

Very clean Hotel. Food very nice. Comfortable rooms
每页评论数
20
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