Bellboy 和服務生的態度都非常不好，他們聽見你叫他仍然會沒有反應。另外，我們的房間很像住在工人房。原因是道路太迂迴，不停往下層走，而我們的樓層是只有我們一個單位，而且往房間的通道大門是很像防煙門，完全離開正常的走廊房間。感覺非常不好

謝謝飯店提供一支氣泡白酒，讓我們在蜜月旅行中有個驚喜～ 另外房內沒有電熱水壺，經過詢問，飯店也提供給我們，電熱水壺保養清理的十分乾淨 房間暖氣很溫暖，床也非常舒適，一切設備環境都很好

酒店位于TANUUS山脚下KRONBERG小镇，坐落在一个高尔夫球场内，风景一流。酒店是1889年的古堡该见得，有62间维多利亚和普鲁士风格的房间，前台说每间都不同，但是没办法间间去尝试呀，外表充满历史的沧桑感，内部装修和外表相呼应，大堂和楼道里面摆了不少古董家具和装饰品，但是房间内部装修较时尚，面积也挺大。免费WIFI，MINIBAR也免费。酒店提供去往小镇KRONBERG一家SPA浴场的免费交通，去往KRONBERG的S-BANN也是免费的，大约2公里。酒店是THE SMALL LUXRY HOTEL的成员，员工都比较有礼貌，因为吸烟的要求，酒店特意给了带烟台的房间，并细心的给放了烟灰缸。酒店餐厅面积不大，需要提前预订，所以晚餐就在酒吧简单的吃了一下。据说早餐不错，因为早班飞机没吃到，只能下次了。建议大家夏天去，肯定比冬天的景致要好。总之不错的体验，希望能再次入住。

酒店很高档，服务很好！

很高级的酒店，服务也很好！

非常有感觉的酒店，服务很好！

It was amazing!Nice environment ,nice staff and beautiful castle~

very unique schelloshotel in Germany, this hotel is a museum with a beautiful 18 holes golf course, take 20 minutes only by car from both Frankfurt airport and the city center. Very nice people in the castle offer beautiful and comfortable room, we definite will come back again.

Schlosshotel Kronberg 有優美的環境，高球場地，用心栽種的植物，參天巨樹，看不完的古董。如果你不介意錢銀花費，早午晚餐都值得一試！就是對浴缸浴屏很不滿意，水灑滿一地，slippery..............

The staff were very kind and helpful.

Trevlig och hjälpsam personal vid incheckningen och under hela vistelsen. Och enkelt att parkera bilen utanför entrén. Bra att känna till är att detta även är ett populärt besöksmål för boende i området för tårta, kaffe eller en cocktail vid den stora brasan i entrén. Detta är den enda serveringen som är öppen under eftermiddagen, så du kan behöva beställa room service istället - om det är fullt i entrén. Hotellets bar med fler sittplatser öppnar först på kvällen.

Staff were efficient helpful and very friendly place was immaculate Rooms very spacious beautiful old world charm We were very glad we stayed there

This historic palace of empress Victoria is beyond exceptional. The grounds were pristine with trees from all over the world. The palace is full of oil paintings, stained glass and exquisitely carved furniture. The rooms were spacious with very comfortable beds, a two person bathtub and music in the bathroom. The staff were so kind... they recognized it was my birthday based on my passport and sent a fruit tray and wine to my room. The restaurant and cocktail lounge were all

My husband and I stayed here for a night about three weeks ago for our honeymoon. The staff was very friendly and we did not expect to have a bellhop helped deliver our luggage to our room, which was amazing! The castle itself of course is beautiful, feels like a museum almost if you walk and explore each level. Our only complaint was that we thought there was a free shuttle bus that took us to the airport, instead we had to order a taxi which was a bit pricey. However, we appreciate the great service from the staff, and look forward to staying here again sometime in the future!

Incredible building and rooms, very comfortable beds, extremely clean and well maintained. We would love to come back again!

The beautiful antiques and surroundings were absolutely superb but the bedroom needed an upgrade. The staff were super friendly, polite and helpful and spoke excellent English.

The castle is beautiful! We loved our stay. All the staff are kind, the room was comfortable, loved enjoying the gardens outside.

Electrisch laden, vriendelijk personeel en super lekkere koffie

Excellent stay. Wonderful food!!

This is one of my favorite places to stay in Germany. It's a beautiful palace, built for an actual queen. The rooms are all unique and well furnished. The beds are comfortable, the bathrooms are large. Each room I've stayed in has a delightful large bathtub. Breakfast is delicious and served in an elegant dining room. Dinner in the restaurant is marvelous and also served in an elegant dining room or on the beautiful back terrace. The staff are efficient and friendly and knowledgeable and kind. The entire experience was joyful. My girlfriend felt like a princess. I plan to return to this hotel, and I highly recommend it to others. They have a Porsche available to rent, a very cool experience if you enjoy driving. The gardens around the hotel, especially the rose garden, are magnificent. The golf course that surrounds the hotel isn't run by the hotel and is highly exclusive. If you're not an accredited golfer, they won't let you play, or even use the driving range, even if you're a hotel guest. Not being able to golf was the only negative aspect of our time at this hotel. Next time I'll call the golf course in advance to avoid any unexpected problems. Overall, this hotel is amazing and I give it my highest recommendation.