We stayed for two nights at the fallsview hotel, but were disappointed at how the hotel missed the house keeping for our room, even upon reminding the front desk a few times throughout the day, as we came back to the room in the afternoon to find out the room was left the same as it was when we left in the morning. When we came back to the hotel after dinner that night, no towels were replaced, no beds were made up, trash bins were all left full, and the worst of all was the shampoo and body wash were all out. We had to request for all the amenities on that night. It was a very disappointing experience at the hotel.

So bad

ok

Didn’t sleep well due to the annoying noise from the A/C hanged outside of seventh floor

Good service

Nice

Not recommended, the pillows and bedding are not comfortable. I booked a view falls room, but I can't see the Horseshoe Falls. Hidden by trees.

瀑布景觀房很讚，在房內可以直接看到瀑布、晚間燈光秀以及煙火秀。 房務人員超級友善。

I liked everything except finding the non valet parking garage

Great location! Fireworks from the pool with sparkling wine and charcuterie board well worth the price!

Friendly and lovely staff and hotel

The water view room is different from the pictures shown. Parking is painful and more expensive than the price outside.

Great location! Loved the view from our balcony and enjoyed the fireworks at night.

Spa was amazing, staff very helpful and polite. 22nd floor view was beautiful

Clean, spacious room

Everything good and convenient 👍

The staff at the front desk not too clea welcoming

Too commercialized and noisy. Rooms dated. Staff nice.

Location was perfect.

To noisy, but wonderful room