Overall everything is ok, expect one front desk staff have very poor customer service. My partner left his backpack at the lobby couch after we checked out. It was around an hour when we found out the backpack was left there. So we call the hotel and ask if they can check the couch for us, staff who picked up the call didn’t even checked and strongly confirmed that she did not receive anything at the front desk. As soon as we were back to the hotel we ask the front desk who worked on 1/4/2025 in the afternoon, who I assume it’s the same person who picked up my call. We asked her again if they have found the backpack, she said “we haven't found anything yet”, while I was trying to play a sound on my IPad which is in the bag, and immediately I heard the ringing sound was coming from her office. So then why she keep saying ‘No’. We were pretty disappointed to this specific staff’s poor customer services.

It was a great stay, clean and very comfortable. Breakfast was delicious and much more then expected.

Toilets easily plug.

my stay at the best western was fantastic! absolutely amazing staff. Extremely freindly and very helpful. the room was very clean. A very special shout out to the breakfast crew. they were super freindly and had the food full and hot! Highly recommend staying at this bestwestern, you won't be dissapointed!

Quick friendly check in. Always willing to let us check in early if needed. Room as reserved.

value for the money

Breakfast was aight Pool was nice

All good!

Excellent app

Just overall

Great place with very friendly staff! Highly recommend

Clean

Terrible hotel wouldn’t recommend it

Entire hotel was spotless staff super amazing. Beds comfy

quiet new year eve. spacious，nice bed，friendly staff.

The phone message says pancakes, waffles and cinnamon French toast. There was a limited selection and no pancakes or waffles and the last peace of French toast was waiting LONG TIME for someone to get it @ 8:30am. The whole experience was lack luster.

Broken toilet , cold air blowing under door from the hallway that was colder then outside, only 1 working outlet by the bed so you have to unplug the alarm clock to charge your devices . Will not stay there ever again .

Friendly staff, quiet property, breakfast staff. Was friendly. Pool and hot tub had good hours.

All good except the Waffles.

The room was clean, nice size and quiet! The staff at breakfast was attentive and always asking if she could be of help. Great stay! Thanks