環境優美，不過設施較舊，須要翻新

There’s not so good experience is , afternoon when I order two coffees from the bar of restaurant, the staff told me can take the filter coffee right the corner, it is free, however after we finish the dinner, the bill charge us 3 coffee with our dinner, make me confused. We ordered breakfast and confirmed with the reception, we take the breakfast at 5:30am, because we should leaving 6am, he said no problem, I will put it at computer, you can feel free anytime come as you want, however next morning, until 6am, all the staff from the restaurant or reception is no show!

Clean, comfortable room. Good ensuite. Hotel staff very friendly. Breakfast a little limited but overall a good stay.

Good hotel . good price

Warm welcome. Everything I needed. Parking and easy access to A12. Basic breakfast at 06.00

Does what it says on the tin for the money. Location is tricky - miss the last turn off the main road and it's a long way back! Food was not great - evening meal was basic and 'hot breakfast' was small - no eggs after 8.30! Okay for the price but could be better.

Overall a good experience. Breakfast was buffet style with a good choice of cereals if you wanted. Evening meals were well cooked and realistically priced but not served on Sunday. The Crown Inn is within a few minutes walk though. Staff were helpful and readily available during this stay. Rooms are a good size. Evenings were getting cool and manually adjustable radiators are fitted. The Hotel is handily placed for touring south suffolk as well as Essex. Flatford mill being just a few miles into Suffolk is a must see for art lovers! Would definitely book again if I'm in the area.

I booked this hotel as it was beside a lake but there was no view of the lake as in the photos or any access disappointed

Great friendly staff

Lovely hotel and staff but the restaurant was closed both nights so I had to order on just eat. Location wasn’t great tbh but still a nice hotel

Nice hotel on the outskirts of Colchester with easy access to the town and Ipswich. The room was nice but was very dusty on the curtains behind the chairs and lots of our spider webbing in the corners. Shower was hot and powerful enough and the breakfast was 4 out of 5.

It was a lot better than it looked in pictures tbh. Our only issue was our shower, the cold tap did not work so very much a boiling hot shower! We told the staff the next day who wrote it down to have a look.

Friendly staff. Nice to have the bath and not just a shower. Breakfast was limited on options.

What an amazing, reasonably priced and idealistic hotel! With breakfast included, it was worth returning again and we shall do. Friendly and helpful staff. Highly recommended.

Hot Breakfast buffet items were ok but food was cold on both days.

Great little hotel if you’re working in the area. The staff are great. Don’t be staying in travelodge’s when this is here.

There was nothing to like. the cleanliness of the common areas was well below par. the cleanliness of the bathroom left much to be desired and the carpets were not hoovered.The room was not serviced at all during our three night stay,.No dining available on Sunday evening, about which we were not aware. Breakfast choice was abysmal. This was an experience not to be repeated.

The hotel entrance is lovely which belies the real state of the decor which is very outdated and carpets, particularly in the hallways really old and smell. Room was fine, fan provided which was welcome. The staff were welcoming, and hardworking. Continental breakfast was a disaster as there was nothing left when we went down at 9am Sunday morning. Not even a toaster . No croissants or yogurt or fruit. Staff were embarrassed but management should ensure there is enough food when breakfast has been paid for in advance. Its a beautiful setting and quiet . Bed was comfy and water hot so lots of positives too.

I had a very disappointing experience at this hotel. The room I was given had a strong and persistent smell of cigarette smoke, which caused me a headache within minutes. The receptionist acknowledged the issue but the hotel was fully booked, so I had no choice but to leave and find another place to stay. I was told a refund would be arranged, but it was later refused. Poor customer service and no accountability. I wouldn’t recommend this hotel based on my experience.

Unfortunately thenpeople in the room next door were loud and there were no other rooms available.