The hotel is in a great location, close to both a taxi stand and a metro station, making it easy to get around Madrid. The room was clean, quiet, and well soundproofed from outside noise. It was equipped with a Smart TV, so you can log in to your own Netflix, Amazon Prime Video, and other streaming accounts. The Wi-Fi connection was fast and reliable, and the bathroom was spotless and well stocked with towels, shampoo, and shower gel.
The staff were always kind, friendly, and helpful. I stayed here for the BTS concert, and if I ever come back to Madrid, I would definitely choose this hotel again.