Convenient location

Convenient location

首先已經拒绝25元餐飲代卷。交涉後說会入房間數。最後email check单都係冇。差 客房距離大堂位置遠。大雪中難移動行李check in /out。沒主動協助。差 洗手閒洗手盆塞。周圍燈枱地下都明顯灰塵。好似好耐冇人住。感覺好驚。差 每日客房清潔只摺被。沒清理诜手間毛巾。沒更換。放在地上都沒更換。超差 不值得這價錢。

很不错的住宿体验

Lovely room, lovely spot, great food!

The room is new, beautiful, and clean! The bed and toiletries are of high quality!

Amazing room, fantastic hospitality. good location and a great restaurant to make my stay one of the most enjoyable in Banff over the past 4 years. Will return!

it was great- but the hot tub was closed for maintenance and we were not told that on booking. however they did give us a discount which was much appreciated!

Amazing Hotel! We will be back. From the views, the fireplace, and the room were comfy and well-appointed.

Ok

Great Room, nice staff. Very clean

Hot tub was great, beautiful scenery and ambience. Restaurant is top tier as well

The restaurant was full the entire weekend. The vending machines only took cash and were limited. Very difficult to get food and not pay a fortune.

Friendly/professional staff, tasty brunch, nice room , wood burning fireplace was a bonus. Would stay here again for sure.

Staff were aways ther

Such a beautiful hotel and stay!

The concierge was very kind and even upgraded our room to a premium suite, we had Ana amazing time in the beautiful nature getaway

Location was convenient. Front desk was friendly and helpful. The unlimited firewood was great.

The whole hotel was clean and comfortable, we especially enjoyed the hot tub area with showers and locker rooms located in the gym area.

We had a beautiful room with two comfortable beds. What made our stay special was the crackling fire in the room each night of our stay.