The hotel was not so easy to reach by car with the help of google maps do to road blocks but when we got there the hotel staff was there to help and park the car for us. The hotel appears newly renovated, nice and clean. Breakfast was good, coffee’s were great. And to top it all there was a “Happy Hour “ between 17:00 and 19:00 with beer, Prosecco, soft drinks and snacks for Free👍😊 Recommended!

Loved this hotel.

Was a great place to stay!

The room was like a story book. Alessandro was amazing and very helpful

직원들도 친절하고, 온라인메시지 확인 및 답변도 빠르며, 해피아워도 즐길수있어 좋았습니다

The staff was excellent. The complimentary breakfast and snacks was a very nice surprise. A huge selection of food. Also, the opportunity to use their bicycles was another bonus. Would definitely recommend this hotel.

Everyone working at the front desk was friendly, helpful and made us feel welcome!

Love the apertivo time in the lobby everyday and the reception lady (whose name I forgot, but has been working there for 10 years) was very welcoming and friendly and the location of the hotel is great too

The staff was fantastic. Really impressed attention.

Courteous staff. Clean and comfortable room. Great breakfast buffet each morning.

Localização muito boa, no centro histórico e oferece estacionamento. Quarto de bom tamanho, todo renovado. Café da manhã bom mas funcionários pouco receptivos. Acho que vale a pena.

The bathroom facilities and shower were excellent, but sadly the room lacked character

Amazing hotel, the staff were great and so accommodating. The little touches they do to make your stay comfortable were a lovely surprise. We will definately be going there again.

O café da manhã pode melhorar. Não é ruim, mas poderia ter mais opções. Recepção super educada Limpeza boa Decoração clean e bonita Pessoal do café da manhã poderia ser mais sorridente.

Lovely hotel - great location, comfortable contemporary and clean room, great service.

Tutto perfetto,sotto ogni punto di vista.A cominciare dall’accoglienza in reception.Bella,pulita e spaziosa la camera.Ottima la colazione.Nel pomeriggio offrono una merenda con caffè e dolci.

Soggiorno ottimo

Lovely hotel in Lucca. The staff were very friendly and super helpful. The room was lovely and quiet. The breakfast was amazing. We used the complimentary bikes to ride around the Lucca city walls which was fun. I would totally recommend this hotel for anyone staying in Lucca.

Hotel lindo e staff super simpático!

O hotel foi uma excelente escolha!! Quarto excelente, equipes muito cordial e localização perfeita para andar por Lucca…