這趟旅遊三次入住,整體而言還不錯,但第三次入住時浴缸的排水很糟, 洗澡時有嚴重積水問題.

Shuttle service is great.

Apart from the airport shuttle, nothing is good. The staff were also not warm and friendly and the hotel was the most aloof staff I have ever stayed at near the airport. But the airport shuttle driver was very good.

Nice experience

It’s a wonderful stay for me and my husband. I felt welcomed through the people I met in the hotel: the shuttle bus drivers, receptionists at the front desk, housekeepers, waitresses. The shuttle bus to the OHare airport and/ or the CTA station is a big plus!!

The front desk staff is very friendly!

Our towels had brown stains on them and someone else’s hair. The headboard was disgusting and looking like something had dried dripping down it, same with the air conditioner. Carpets were stained and shower head was basically black due to lack of cleaning it. Room and hallway smelled of smoke even though it was a no smoking room. Would not stay here again.

Excellent service and good staff.

Dirty, Hotel

Buen lugar

Air conditioner was VERY noisy. There were food remnants along the floor boards and inside the sofa bed.

dirty hotel the carpets are shameful super stained and dirty the color and the room of the hotel is gloomy and super old the television is left in the past. The beds say they are queen but they are small. The only friendly thing was the staff but to my greatest dismay I found out that they charged me the deposit of 50 dollars 3 times so they charged the price of the night plus the 18 for parking plus 3 times the deposit. For my purposes they are stealing 100 dollars from me. So after a bad experience they also steal from me to top it off because the nice thing about the case is that they say we will return it but they never do. It is okay that you charge me the deposit once but 3 times. I will never return to this place of course I do not recommend it not even to the worst enemy.

The room felt grungy.

It was an amazing night.

Great and clean room,

Coffee machine was not working, called front desk no response

The hotel is run sown and dirty. When we got to our floor it smelled like bug spray Doesn't seem like safe area. We immediately checked out, but have not to this point, which is a week later given me a refund. If that wasn't enough they charge for parking.

Okey rooms needs remode furnitures are getting worno

great place

Low internet