8.8
非常好
基于 1,000 条评论
清洁度

9.0

客房舒适度

8.2

服务和设施

9.0

旅行者评论 Phoenix Hotel

每页评论数
20
40
热门评论
wood sun
icon-休闲 家庭
休闲 家庭
8.0
/10
评论于 149几周前

Expedia Group verified review

Location is very good, just 5 minutes walk to Bayswater subway station. A lot of choices for dinning close by the hotel. Major problem is no air conditioning in the room. It is extremely hot when stay in the hotel room during summer time.
Wai Ling
icon-朋友和家人 家庭
朋友和家人 家庭
10.0
/10
评论于 174几周前

Hotels.com verified review

Excellent service and nice staffs.
Yuet Lin
icon-休闲 双人入住
休闲 双人入住
8.0
/10
评论于 219几周前

Expedia Group verified review

房間有點小, 但交通方便, 行約幾分鐘便到地鐵站, 附近有超市, 食肆, 前台職員非常幫忙.
Verified traveler
icon-
10.0
/10
评论于 231几周前

Hotels.com verified review

My room is small. The room is clean and comfortable. I am a light sleeper. It was quiet at night. The location of the hotel is very convenient. It is very easy to travel within London by tube.
Verified traveler
icon-休闲
休闲
10.0
/10
评论于 328几周前

Expedia Group verified review

Clean, the staff was generous and the locatino was great.
Hoi Mei
icon-朋友和家人 家庭
朋友和家人 家庭
10.0
/10
评论于 334几周前

Hotels.com verified review

Good location, easy to go central line
Assetou
8.0
/10
评论于 14几周前

Hotels.com verified review

L’hôtel est très bien situé, le personnel très accueillant et agréable. L’hôtel est bien très bien situé, Le lit est très confortable mais pas adapté au personne mesurant plus d’1m80.
ALAN
icon-休闲
休闲
10.0
/10
评论于 14几周前

Expedia Group verified review

First room was quite noisy, was able to change rooms to a much quiter location. Breakfast was varied and filling. Location is great, multiple restaurants and few minutes to Bayswater tube stop.
Gary
icon-休闲 好友同行
休闲 好友同行
4.0
/10
评论于 15几周前

Expedia Group verified review

Hotel accomodation OK and as expected. However, we chose the hotel partly because it had a bar. Upon arrival we were informed the bar opens at 4pm each afternoon and stays open until late. Thus we headed in to London and returned for 8pm to chill and have a few drinks in the bar. Upon return, we were informed the management had decided not to open the bar for reasons unknown.We were then promised bar would be open the next night. Similar story the next day with bar shut again! Very very disappointing and not at the satisfaction level I have come go expect from Expedia. Please could you look in to this on our be half?
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Christer
icon-商业
商业
10.0
/10
评论于 16几周前

Hotels.com verified review

Fint rum i trevliga kvarter. trevlig personal och utmärkt städning av rummet.
floyd
icon-商业
商业
10.0
/10
评论于 16几周前

Hotels.com verified review

Nice place but noisy neighbours both nights…
Susanna
8.0
/10
评论于 16几周前

Hotels.com verified review

Pieni, mutta siisti huone.
Stefan
icon-朋友和家人 家庭
朋友和家人 家庭
10.0
/10
评论于 19几周前

Hotels.com verified review

Lugnt område
Gerald
icon-
10.0
/10
评论于 21几周前

Hotels.com verified review

Great stay
Carla
icon-休闲 家庭
休闲 家庭
10.0
/10
评论于 25几周前

Expedia Group verified review

We had a great stay! The room was always clean and the staff was super helpful and friendly. My only complaint is that the breakfast is a bit simple with no hot food. We had a fantastic stay otherwise! I also like how close you are to different tube stations and the neighborhood is so charming.
David
icon-商业
商业
10.0
/10
评论于 25几周前

Expedia Group verified review

Small, cosy room on the lower ground floor. The double bed is a small double bed. Reception and bar staff were professional and friendly and everything was spotless. Great location too.
John-Paul
10.0
/10
评论于 25几周前

Hotels.com verified review

Lovely room, helpful staff
Noemi
icon-朋友和家人 好友同行
朋友和家人 好友同行
10.0
/10
评论于 25几周前

Hotels.com verified review

Habitación de buen tamaño y desayuno muy completo
Holger
icon-休闲 家庭
休闲 家庭
8.0
/10
评论于 26几周前

Expedia Group verified review

-
Sam
icon-休闲 双人入住
休闲 双人入住
2.0
/10
评论于 26几周前

Expedia Group verified review

I can’t believe how uncomfortable my stay was. It was 5 degrees outside in November, yet my room felt like it was in the middle of summer. And the worst part? There was no actual thermostat. Just an old, outdated control unit that didn’t do anything. Huge red flag. I tried everything, opening the windows, fiddling with the old panel— but the room stayed insanely hot. Sleeping was nearly impossible. This was a really disappointing experience, and until they update their HVAC system so guests can control their own room temperature, I definitely won’t be back.
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每页评论数
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