酒店的位置超級方便，就在我們遊客活動的範圍內的中心，步行基本上去到很多重要的地方。酒店職員也挺友善。

優點 ：地點優越，位處市中心，附近有大量店鋪及餐廳。房間寬敞。住宿期間，風筒發生故障，向酒店報告後，幾分鐘內就有職員來處理。 缺點 ：被編派面向天井的房間， 所以完全冇景觀，房間亦暗。 訂加床房，但第一天入住時，到房間發現未有加床，同前台職員反映後，酒店安排加床， 但是被鋪並沒有被褥。 沐浴間是半開放式設計，所以沖涼時水會濺到企缸外，不但弄濕地板，因為企缸旁設有電制，十分危險。

The air conditioner broke down, and it was hot during the night we stayed. We had to call the hotel staff at 12 midnight to fix it. But the condition was not improved.

Not even a 1 star hotel service, super bad front desk service, i had stayed in 6 hotels during my Europe trip, every hotel services are good except this, never back again anymore.

Ground floor is under renovations, some noise in day time. Sound proof in room is not very good, i can hear toilet flashing or running water of other guest room.

酒店整體都滿意，行去景點都很近，附近的百貨公司的超市很多東西買。唯一缺點是開車去酒店，由於很多單程路，導航不斷帶錯路，如果不是自己開車去就沒問題。

Excelente

El personal que atiende en la recepción súper grosero, muy agresiva. Y contestando de manera hostil. Lamentable que se dirija a todos los huéspedes de mala manera

プエルタ・デル・ソルまで5分の立地でありながら、近代的で清潔なホテルです

La ubicación es realmente buena

Allowed an early check in almost 5 hours earlier, super helpful. Lovely hotel!

Very clean and a great location. Staff very friendly.

Plans changed since my booking six months prior to my stay. Advised the lady at the front desk that there are 2 guests instead of 1, I advised I have no problem paying a fee. She was very rude and passive aggressive about this.

the room was outdated and very small

Excelente ubicación y propiedad

Ein absolut gelungener Aufenthalt! Die Lage des Hotels ist unschlagbar – direkt zwischen der Gran Vía und der Puerta del Sol mit perfekter Anbindung an die Metro. Das Frühstück war hervorragend und bot eine tolle Auswahl. Auch die Zimmer waren absolut in Ordnung, sauber und komfortabel. Insgesamt eine großartige Basis, um Madrid zu erkunden. Ich komme gerne wieder!

An absolute gem in the heart of Madrid! The location is perfect, just a short walk from Gran Vía and Puerta del Sol, making it incredibly easy to explore the city on foot. Despite being so close to the action, the rooms were wonderfully quiet, clean, and spacious.The standout feature of this hotel is the exceptional service. We asked where was the post office and they sent a greeter with a dolly to carry our box. Every staff member we encountered was genuinely warm, welcoming, and eager to help with recommendations or directions. I cannot recommend Hotel Liabeny enough and will definitely stay here again on my next trip to Madrid!

The staff were friendly and always willing to help you out. We loved the morning breakfast bar. Plenty to choose from.

Muito bom. Boa localização.

100 % perfect, clean, good location and a staff that is like family