酒店的位置超級方便，就在我們遊客活動的範圍內的中心，步行基本上去到很多重要的地方。酒店職員也挺友善。

優點 ：地點優越，位處市中心，附近有大量店鋪及餐廳。房間寬敞。住宿期間，風筒發生故障，向酒店報告後，幾分鐘內就有職員來處理。 缺點 ：被編派面向天井的房間， 所以完全冇景觀，房間亦暗。 訂加床房，但第一天入住時，到房間發現未有加床，同前台職員反映後，酒店安排加床， 但是被鋪並沒有被褥。 沐浴間是半開放式設計，所以沖涼時水會濺到企缸外，不但弄濕地板，因為企缸旁設有電制，十分危險。

The air conditioner broke down, and it was hot during the night we stayed. We had to call the hotel staff at 12 midnight to fix it. But the condition was not improved.

Not even a 1 star hotel service, super bad front desk service, i had stayed in 6 hotels during my Europe trip, every hotel services are good except this, never back again anymore.

Ground floor is under renovations, some noise in day time. Sound proof in room is not very good, i can hear toilet flashing or running water of other guest room.

酒店整體都滿意，行去景點都很近，附近的百貨公司的超市很多東西買。唯一缺點是開車去酒店，由於很多單程路，導航不斷帶錯路，如果不是自己開車去就沒問題。

Second time staying here. Perfect location. Great breakfast buffet and super helpful staff. Quiet location that’s still close to the main attractions. Metro access is a plus! Pretty big rooms for Europe which I love.

Excellent hotel. Centralized and convenient

El hotel y su personal son magníficos!

Very disappointed at this 4 star hotel. No iron in the room, no coffee maker. Only soap and shampoo. There is a fee of 15 euros per day to rent the coffee maker, and 5 euros for the tea kettle Called the reception to ask for an iron and they say they do not have iron for the rooms and I will have to pay for the service if I need it. I was finishing my 3 week holiday travel, and stayed at 8 different hotels in 5 different countries and this is the only one I will never go back to. At check out, the hotel was charging breakfast for 2 days and I only requested breakfast for one day. They corrected the mistake, but the receptionist was giving me a hard time saying that the deal is to reserve breakfast for the whole stay, which I was never informed, and as I told him I was leaving very early in the morning and the hotel offers breakfast service beginning at 7:00 AM, so I did not needed to pay for 2 breakfasts. Not happy

This hotel was amazing! It was in a really great location. The room was clean, and the staff was kind and helpful. The lobby is beautiful with lots of places to just relax and hang out. I would highly recommend this hotel!

tudo estava otimo

Nice location . Nice staff at check in and breakfast.

Bom espaço, limpo, bom café da manhã, staff muito atecioso. Recomendo

No me gustó que se escucha todo no descansamos bien el cuarto Olía feo ….

Well maintained modern central Madrid hotel with staff that couldn't have been more helpful during my stay. The room was smart, clean & well-finished but looked out onto a ventilation shaft so the only way of seeing the sky was to hang out the window & look up! It also limited the amount of natural light reaching the room. There was a well-stocked fridge but no access to a kettle unless you hired it for your stay. Breakfast was plentiful. The evening menu was quite limited but there are so many restaurants within easy walking distance that it wasn't an issue. Stayed in a single room during my stay.

Clean room and the staff was excellent.

Hotel muito bem localizado , muito boa infraestrutura , tentei ficar mais dias, porém não igualaram a tarifa anterior !

Localização excelente, quarto e banheiro ótimos, tudo muito novo. Café da manhã dispensa comentários, muito bom!

Ótimo Hotel, pessoal muito atencioso, boas instalações, localização excelente, café da manhã muito bom. Bom ar condicionado e silencioso. Tudo de muito bom gosto.