員工是他們最棒的資產，遇到問題，願意面對解決，而且10分樂意聽到可以改進的意見。 真的是名副其實的四星飯店。

員工非常友善。有三人房。空間足夠

The staff was great, the room was very nice and the breakfast was delicious!

Atención del personal muy buena

The Orto De Medici is a great hotel. The property is spotless, the staff are exceptionally helpful and the breakfast is terrific. The location is perfect - a short walk to the Duomo, virtually around the corner from San Marco, etc and yet it is just outside the main tourist scrum.

The room was ok. Bathroom mirror was dirty when we checked in. Beds are a little hard for my liking and the memory foam pillows gave me headaches. The front desk staff were nice.

Wonderful room, clean and modern. The staff is excellent and especially the breakfast staff.

Hotel sensacional no centro de Firenze. Staff simpático e prestativo. Serviço de Vallet - para uma Van- 50 euros ao dia.

La gentillesse du personnel très serviable. La qualité de la chambre au 4e etage avec balcon et des équipements . Les prestations d'entretien L'emplacement dans la ville à 10mn du Duomo, dans un environnement très calme, à 150m du tramway. Nombreux restaurants dans les rue avoisinantes

Great location for touring Florence. Clean. Excellent breakfast! Staff booked our cabs and recommended restaurants that were very good. We can't wait to return.

Excellent place to stay in Florence!

Courteous staff, lovely breakfast.

Ótima localização e quarto espaçoso.

Greatt staff!!

The staff were absolutely wonderful, and the breakfast buffet was a delightful surprise! Alazne at the front desk went above and beyond for us, including in making personalized recommendations for places to visit (based on our interests), and for places to eat (each of which were fantastic). If you visit, I hope you have the pleasure of being greeted by Alazne! I cannot wait to visit beautiful Florence and the Orto De Medici again.

Excelente servicio, el mejor que he tenido en Italia. Las personas de la recepción fueron súper diligentes y estuvieron pendiente de todos los detalles. Además tiene una tremenda ubicación y la propiedad es bella.

Great location, breakfast was fabulous with both sweet and savory items, room was spacious and very clean. I would highly recommend and stay here again if traveling back to Florence.

O hotel é muito bom, dá pra fazer tudo a pé. O café da manhã é muito bom também.

Personal muy amable, habitaciones cómodas, todo ok

The hotel is very cozy and welcoming, excellent location, easily walkable to Florence’s main attraction. Good breakfast. Our garden room level very spacious with a walk in closet, bathroom with bidet, heated towel racks, and a large counter. Staff friendly and always attentive.