The overall status of the hotel is nice, we arrived quite later at 1:00am, but the housekeeping starts knocking doors from 9:30 all the way to 10:40 (about 4 times) to ask people to check out... they really did what their boss told...

Did not use Breakfast & Bar, room clean

Attentive, conscientious staff. Super value for money

Little issue with getting wrong room when we got there was fixed quickly. Be warned there is no lift and quite a bit of stairs, was fine for us. Breakfast buffet was really good with all the parts of an English breakfast. We walked to downtown Carlisle easily. Excellent Sticky Toffee Pudding in hotel restaurant.

The breakfast menu was excellent, as was the service. The staff was attentive and responsive when I requested another room because of road noise.

Staff

I was staying in the hotel whilst my dad was in a nearby hospital having experienced a stroke. The staff went above and beyond and were very flexible about extending my stay and letting me work in the function room etc. The local area is also very nice especially the fish and chip shop and Indian restaurant and pub across the road.

Was welcomed into the hotel after a long wet drive to the hotel from Liverpool, restaurant looked amazing, but already ate, Amazing breakfast in the morning before the next trip back to Northern Ireland. Will be back

Breakfast was great, the room was clean and tidy with really thoughtful complimentary items included. Even being on the road side of the building, the windows kept everything nice and quiet.

Staff helpful and polite.

Very good breakfast and good pub across the rd my only complaint no draught beers or ciders at the hotel bar

Breakfast was so delicious and coffee.

Perfeito!

Room was clean and comfortable , breakfast was lovely with good choice and staff friendly and helpful

Everything was top notch!

didnt realize until we arrived that the hotel was had bits of hadrians wall inthe hotel and parking lot

Reception team were above and beyond helpful and friendly The staff made this trip stand out for me by just being friendly and helpful

Staff friendly and helpful. Breakfast very good and we enjoyed evening meal there too.

The hotel staff were very friendly and helpful. The food was excellent, both evening meal and breakfast.

ok place for an overnight