It was clean only dishwasher had dirty glasses and cups when moved in. Only two towels even though we booked for 3 ppl. No service was provided tried to get some more towels in the morning and could not reach reception for 1hr after went down and no one was there. Had to go to pool and find some fresh towels there.

Had a fantastic stay..great location

chambre propre et comfortable

Too old building On hallway bad smells always

It’s ok. Comfortable.

Great location and convenient for all restaurants

Location is amazing, it is right across the bus stop and everything else like bars, restaurants, lifts are walking distance. Front desk was very friendly and helpful, check in and check out were seamless. The hotel has space to leave your bags after check out (for an additional cost) which is super convenient if you're planning on catching the bus later. The room was very clean and big, I had a balcony with the view of the village, super cute. I will definitely be returning!

I tried to pay my last day parking at the fron desk twice. Did not get a clear explanation why not. I went down in the morning prior to skiing, nobody there. I wnet agaiin a half hour later noboday there. The manager got mad at me when I told him it would be nice have some service. The entire week, I got one change of towels. He blamed me for not answering my hotle phone, how could I , I was out skiing, He could have called my cell phone or left me a text message. Wow, not very good service from the weekend manager.

Avoid staying here at all cost. It is easily the worse hotels in Whistler that I stayed at - and I’ve stayed in hostels there! From the pile of garbage that greets you in the parking garage, to the dilapidated doors and hallways that Lead to the front desk/ the entire way in just gets worse. The front desk clerk was rude and appears as though they could care less about anything and especially you. I wrote them at check it and they have yet to respond. The room is beyond terrible and we payed for the king and double twin. It has not been upgraded since maybe the 1980s? Broken light switches, rust and mold in the bathroom, dirty dishes in the dishwasher, a tarp keeping rain out on the roof, I could go on and on. What is that smell in the hallway? To top it off - the beds have not been replaced in what I am guessing is more than ten years. There is literally a divot in the mattress where people sleep and springs to greet your back in the bottom. It is truly shocking how bad of an experience this was for an $800 per night room. I hope this review and pictures help our people in finding anywhere else to stay.

Great location. Easy access to lifts, restaurants, bars, and shops. Ample parking, although quite expensive compared to other properties. The single elevator is challenging when needing to move luggage.

The man in the front was so unfriendly and disrespectful. Every guest was talking about him that he is Hitler. He was bothering all the guests with unneccesary questions. He stopped my children at 11 pm. He started a conversation about they are not allowed to leave the hotel past 12 and they should be sleeping. Its not his business where my children go. I had given them permission to get ice cream. Upon checkout, I confronted him about this. He started yelling and saying that i got a discount on my second room. He also said i should be grateful for that. He denied approaching my children Overall, the hotel is nice. But i will not be returning to this horrific customer service.

Terrible management. Mistreatment of guests by Bennie the manager.

Place a table that can be used for food and later work Easy access to the mountain, dining out, and grocery shopping; located directly across from the bus and taxi station. Equipment rental is next door.

Lodge is completely fine. No problems with the property or accommodations. The manager however, was the most confrontational and difficult individual I have come across in hospitality. Argued with every single person in line to check in over any number of things while making sure to impose fees on every infraction all while reading you the riot act on how and why he will kick you out.

The unit was dirty and unkept and the staff unhelpful to the point that we left after the first night for another property.

A great hotel for a family

From the check in to the check out the front desk gentlemen was very rude.

no hubo agua caliente en toda la estadia, el personal solo se limito a decir mentiras en cuanto al tiempo de reparación.

no habia agua caliente, teniendo una temperatura de -15°, solo decian mentiras en cuanto al tiempo de reparación.

They guy at front desk name Vanito I think he was very rude never staying here again