还不错，就在那家有名的附近。

价格还算可以，但是服务嘛，哦，只能说一般般。

杭州索菲特西湖大酒店的服务非常出色，尤其是值班经理和前台。他们在我办理入住时给予了我很大的帮助，我非常感激。礼宾部在我入住期间也非常乐于助人。

Location is great, Staff is really friendly and room is big and clean.

Strategic location, friendly service, luxurious and comfortable room, with very good breakfast. There is also an umbrella inside wardrobe, just perfect! Highly recommended.

Choosing Sofitel West Lake Hangzhou was really the best choice for my 1st trip. Its located just 100M away from West Lake, so strategic place. You can just walk to the lake anytime you like.. I was also pampered so much with great hospitality from GM to Hotel staff, upgraded room, warm welcome and great choices of foods for breakfast. Highly recommended!!

It was really great stay at the hotel, room is really clean, bed is comfy and breakfast is superb. Staff was really nice and helpful

Close to Westlake 600 m to subway price is quite expensive