This is a dirty hotel with thief staff stealing from customers! The sheet is dirty which I asked the reception to change it for me, so they said they will send someone to change it. However it has never been done. The room was corrupted, the wall conner the bath room is so dated and nothing in good condition. The breakfast is also the worst among all the hotels I stayed in Cairo. The best part is the staff steal 1000 USD from my wallet! 10 notes of 100 dollar bill. The thief did not take all the money, he/she replaced 10 bills out of 20 bills with self pre-printed fake 100 dollar bills. And leave half of the real money bill on the top of the fake money. So you won’t be able to notice it instantly, and when you do notice it, it is already too late because you are out of the country already. Please let everyone know that do not choose this hotel. Take this advice and you will stay away from the dirts and bad experiences!

一个陈旧的酒店，显的不干净，与五星相差太远，最多是三星级。An old hotel, not clean, not 5-star hotel, but a 3-star.

交通很方便。 酒店包早餐, 質素可以接, 其他餐廳食物質素都很好, 晚上會有人唱歌有點噪。 酒店游泳池很細可以不理, 健身房設備都很齊。 房都算清潔, 沖涼水力度夠, 夠熱, 床都算可以。整體ok。 治安ok。

Clran room and friendly staff

朝食付きプランを予約したはずなのに、チェックインの際、朝食は付いていないと言われた。結局は認められたが、客を嫌な気分にさせたのに何ら謝罪はなかった。 部屋に入るとシンナーの臭いがする部屋で、バスタブには何かの接着剤が一面に塗られていた。知らずに足を入れたため、足裏全体に接着剤が付いた。部屋は代えてもらったが、足裏に付いた接着剤については何もしてもらえなかった。 代わった部屋の暖房は壊れていた。何度か交渉してようやく調べてもらい、すぐには直らないのでオイルヒーターが貸し出された。 朝9時に部屋を出て夕方4時に帰ってきても部屋のメイキングはされていなかった。 掃除機を使った床掃除はなされない。床の小さなゴミや髪の毛はそのまま。 エレベーターはボタンをいくら押しても反応しないときがあった。 5星ホテルとは思えなかった。

Location is amazing. However rooms are a bit outdated. Breakfast is really good and has grea varieties. Also the price was very reasonable compared to other 5 stars hotels in the area like Sheraton but saying that it has less facilities than Sheraton. What I didn’t like what the concierge services on checking out. They had a guest from the Arab Gulf who they knew was tipping them. They watched us struggling to get the bags out and didn’t care less. In my same visit I needed a hotel and again the price was reasonable but I chose not to stay at this hotel mainly due to this lack of service.

Room was large and in general clean, but walking in the room in bare feet, my feet were so dirty from the floor

L'aspetto peggiore sono state le feste che tutte le sere si tenevano nell'albergo, anche fino alle 4 di notte, e che si sentivano distintamente in camera. La camera in cui ho alloggiato è stata rinnovata recentemente ma nessuno si è preoccupato di pulire ad esempio gli schizzi di pittura. Posso assicurare che chi puliva aveva i capelli neri e corti :), anche se non l'ho visto/a. Struttura con alcune parti rinnovate ed altre datate. Personale gentile

Oda yenilenmisti ancak temiz degildi tekrar temizlik istedik.Lavabonun gideri tikaliydi ici su doldu. Sonrasinda sabah 4 e kadar alt katimizdaki balo salonundan muzik yayini vardi. Uyarmamiza rağmen yonetim hicbir sekilde mudahele etmedi. Uyuyamadigimiz, rahat edemedigimiz bir otele Misirin en yuksek fiyatini odedik. Kesinlikle tavsiye etmiyorum.

Our room was good. It’s not as big as our room in Pyramisa in Luxor. But we are right by a quiet side of the hotel so we did sleep well not to hear much about the traffic. The breakfast was okey. The check out was so quick better than when we check in. It’s about 35 minutes from Cairo airport. We paid 700 each way Egyptian pounds. They have a swimming pool but we didn’t get the chance to use it.

Zentral gelegen

Hôtel bien situé dans le quartier de Dokki, ce qui est un vrai point positif. Y a des restauration et supermarché accessible facilement à pieds. En revanche, l’accueil à la réception manque de chaleur et pourrait être amélioré. Le point le plus désagréable reste le contrôle systématique des achats à chaque retour à l’hôtel : une procédure inutile, chronophage et surtout irrespectueuse pour les clients. Côté restauration, le petit déjeuner est sympathique et le manager du service fait la différence par son professionnalisme. En revanche, l’organisation du service café/thé laisse à désirer : il m’a fallu attendre la fin de mon repas pour enfin être servi, ce qui gâche un peu l’expérience. La chambre, quant à elle, est confortable et agréable, rien à redire de ce côté-là.

It’s surrounding; close to the Nile, easy walks…

I liked the staff dealing with the guest . They are very kind and cooperative

Hotel muito bom, com ótimo café da manhã, instalações boas, quarto e banheiro confortáveis. Internet boa. Precisa de alguma revitalização por desgaste de revestimentos. Tem boa estrutura de restaurantes e um ótimo bar. À noite teve um ótimo show com uma cantora, gratuito.

It was good but a little bit noisy

Excellent service from Restuarant and front office staff. Rooms in need of an update. Pool not functional during my stay.

Hotel que para 5 estrellas es sucio

I had a very bad experience with this hotel. I’ve never seen anything like this before as it was very unorganized. I also had my expensive shoes lost and when I called to ask about it they said they couldn’t find it. I wouldn’t recommend this hotel unless it gets renovated.

Bien