Nice receptionists!! Room is small (especially the shower area), but good value for money!

有特免、位置較偏僻

設計感遠大於舒適度的飯店，附近沒有超市，因為租車的關係我們開車出去進出車庫數回都需要再到櫃檯換出入的條碼非常麻煩。接待人員普遍優質友善，惟有ㄧ膚色偏黑員工在尋問是否有提供瓶裝水時用非常不屑的臉表示水龍頭打開就可以喝了不信的話可以去問餐廳問bar的人態度令人不舒服。 房間沒有提供最基本的面紙，只有備品區裡的三張，做為一個五星級飯店，我認為不合理。 但早餐無可挑剔滿分！

Staff was kind & helpful. Rooms were always kept clean & they would replace our towels, bed sheets, etc! Also it is very close to the metro station which is super convenient when exploring Madrid!

I was expecting more for a 5stars hotel

The hotel itself is impressive however, we entered our room and the carpet was a very light colour and there was stains on it everywhere which made us feel like the room was not clean. The blackout blind was broken and when we reported they temp fixed it then repaired following day. Staff service was great however in our opinion the rooms require attention to detail and cleanliness standard raised.

XXX

Rooms are weird, no kettle or mirrors. No gluten free food in the restaurants only minimal at breakfast. Sky bar was absolutely rude not welcoming at all. Apart from the metro being close that is the only thing going for it. It’s a very corporate business hotel not comfy for leisure.

Room was very clean. They forgot my complimentary water bottles the first day but they showed up the next day. Be careful at the bar. If they ask your room number make sure you clear your tab all the way. I paid for everything while I was there but when I checked out there was one drink they claim I hadn’t paid for. Other than that it was a decent hotel with a great location. Very short walk to the train which really helps.

Nette en schone hotelkamers. Goed ontbijt en vriendelijk personeel

Great location, great staff. Food could have been better and gym equipment basic

Spezielle schöne renovierte Zimmer. Freundliches Personal. Nicht gerade zentral gelegen.

Hotel is in poor condition

siempre me quedo aquí. excel te lugar y servicio.

Fint værelse,vdet virkede som arkitekt var inspireret af Gaudi og the space oddesey. Fint størrelse på rummet og en sjov indretning. Dejlig rolig og pænt, samt rent

Hotel de 5 estrellas bien cuidado. La habitación espectacular.

Great hotel and great reception/ concierge service. But restaurant staff can be bit friendly and helpful. They are quite arrogant and unfriendly to non Spanish speakers.

Very unique designing hotel with easy access to the city center by public transport. Staff was very helpful and breakfast was excellent.

Muy bueno todo

Tuvimos un problema con el agua fría, y el personal se portó A1, solucionando el problema Todo bien