Poor service of Sona and pool

Very nice friendly staff.

Overall it was a nice property. The rooftop pool was enjoyable, the breakfast buffet had plenty of variety and the room was nice - however even though we booked a room with a view, the view was very limited. Also we made an error and booked 3 nights rather than 2. The property did not give us a refund and were not even flexible w us for even a credit for the spa or restaurant so that was disappointing.

God morgenmad Meget venligt og imødekommende personale Lækker spa afdeling Dog er der lydt så vi kunne høre når folk kom hjem sent på aftenen og om natten, det trak ned for os.

The property and room were similar to a 3 star hotel vs 4 star. We had both food (20% off) and spa credits per our Expedia booking. For the food discount they tried to restrict it to first 20% off a second buffet purchase with the purchase of one and then to 20% off a second 3 course lunch after the purchase of one. We just wanted our 20% off and finally a server at Prickly Pear was able to provide it. They never mentioned the spa credits and on the last day told us again it was for a specific service that had to be booked ahead of time, therefore making it impossible to use. The room was ok. Very hard bed. We had an issue with the water and one if the shower handles falling off spraying water everywhere. Maintenance came up over an hour of it being reported, walking through the water and wet towels leaving mud everywhere. I asked them to have housekeeping come after we left for dinner bc we were now delayed for a reservation. They never came up. The next day I called again, but had to stop at the front desk to get more towels and ask again for housekeeping. They finally came later in the afternoon. We enjoyed the pool and the food was better than average. Most of the customer service was great and helpful besides the front desk and maintenance.

Bien

Friendly helpful staff and clean modern rooms.

Lovely hotel, clean and staff was friendly

Lovely hotel, great location and bus stops directly outside giving direct access to other parts of Malta.

Rent rum, bra service och ligger i ett bra läge i Mellieha med busstation i närheten. 2 pooler på taket och lugn miljö.

we had such a wonderful stay, staff where so friendly and polite making sure our needs were met at all times

Rooms cleaned every day. Fab there was an adult only pool which was gorgeous infinity. Rooftop bar lovely great views. We were room only but food was really good in pay for restaurants. Honestly couldn’t fault anything! Will definitely be back. Loads of shops bars and restaurants nearby

Great place to stay

We were very happy with our stay at the Solana and feel we picked the right hotel given the options that were available. The breakfast was really good with a huge choice, well laid out in a spacious restaurant. They were very good with their allergy information which was important to us for being gluten free. The pool area was fantastic, the bar was great serving drinks and snacks to the pool side. Hotel towels were available to use. The choice of the hotels restaurants was great and the staff were very friendly. The hotel was clean, we did have a couple of cockroaches, to be expected in the climate but it was not a problem and the hotel dealt with this issue and followed up. Overall a lovely stay - thank you

Really lovely hotel, our room was amazing, the breakfast buffet had loads of variety. Easy to find dinners on the rooftop pool and nice to have the option of an adult only quieter pool. Staff were really helpful, friendly and attentive. Great location for the old town of Mellieha, a bit of a steep climb for the lower beach area, but plenty of bolt cars if you don’t need them too late.

Great hotel, super pool on the roof, stunning views

Staff were nice but view wasn’t great. Pool was busy.

Fint sted kommer igen men de gøre værelserne meget sent rent men det er vidst også det eneste jeg lige kan komme med

Rent och fräscht. På frukosten fanns ett bra grundutbud. Extra plus för poolen och baren på rooftopen. Trevligt bemötande överlag.

Nydelig sted. Stille og rolig. Fantastiske bassenger med utsikt og servering på taket.