1. I book the transportation service for two person with confirmation from the hotel.But when I landed in Sofia I waited in the airport for half an hour.Nobody waiting in the airport as promised by hotel.We I go outside of the airport,I saw the car of the hotel.The driver told me the reservation has been canceled.He had to pick up a group..So I could only a terrible old taxi to hotel.And the hotel charge me 24 euro in total!!When I checking,I asked the reason why the hotel did not inform me in advance.No explanation only "sorry.Madam..' 2. I booked the room for three nights.2 individual orders.But I have to give the card to reception to extend the valid in the 12 o'clock of the 2nd day. 3. Lift is too small, two person with 2 luggages is crowded. 4.Restaurant refuse to provide spoons if You didn't order anything. 5.You have to wait for almost one hour to let hotel staff turn on the switch of gym at 9am!! 6.There is a fuel charging station in the opposite side of the hotel. Horrible and uncomfortable experience.Not recommend anymore!!

1. I book the transportation service for two person with confirmation from the hotel.But when I landed in Sofia I waited in the airport for half an hour.Nobody waiting in the airport as promised by hotel.We I go outside of the airport,I saw the car of the hotel.The driver told me the reservation has been canceled.He had to pick up a group..So I could only a terrible old taxi to hotel.And the hotel charge me 24 euro in total!!When I checking,I asked the reason why the hotel did not inform me in advance.No explanation only "sorry.Madam..' 2. I booked the room for three nights.2 individual orders.But I have to give the card to reception to extend the valid in the 12 o'clock of the 2nd day. 3. Lift is too small, two person with 2 luggages is crowded. 4.Restaurant refuse to provide spoons if You didn't order anything. 5.You have to wait for almost one hour to let hotel staff turn on the switch of gym at 9am!! 6.There is a fuel charging station in the opposite side of the hotel. Horrible and uncomfortable experience.Not recommend anymore!!

Hotel ristrutturato ma resta comunque una struttura datata

Colazione scarsa

Otel Çocuk merkezi bir konumda temiz kahvaltısı mükemmel Avrupa standartlarına göre gayet memnun kaldık

Bence Sofya’nın en güzel oteli temiz bakımlı

Ras

Si todo perfecto

La chambre spacieuse par un bémol sur la literie qui n’était pas dans les standards d’un 4 étoiles.

The amenities are great with some weird kinks. For example - the light switch for the bathrooms is behind the door on the outside of the bathroom so if you open the door you can't effectively reach for the light. You have to turn the light on before opening the door. The bath tub is incredibly high. If you have weak knees or osteoporosis or arthritis, getting over the tub wall to use the shower is a challenge. Speaking of shower - the mixer that turns it on and off is so complicated that it should come with an instruction manual. And yes, this is probably my 40th or 50th visit in this hotel in the span of the last few months. One notable thing about this hotel is that it has the best smelling towels and sheets I've ever used, world wide. While most hotels opt out for unscented detergents, this hotel dares to use a very fresh, gentle scent that makes the towels and the sheets smell awesome.

Todo genial

BALKONLU ODA ÖDDİK AMA BALKON YOKTU. KAHVALTI BEERBATTI. YATAK RAAHATSIZ EDİCİYDİ.

My "go to" hotel in Sofia.

good location, very quiet, reception staff very helpful and friendly. Big smiles! ;-)

WiFi dropped out constantly during visit making it difficult to conduct any work in the room

Close to Student City

Een mooi, net hotel. Je krijgt waar voor je geld.

good service, nice place.

Perfect location if you are in business to universities Quite far from city center

Had a air con problem but it was dealt with professionally by an excellent staff team.