網上已付全數房費，出發前也跟酒店溝通好到達時間，但到埗後付過按金後，才被告知沒有房間，首晩被安排到離車站步行約20分鐘的另一間酒店，該酒店門外掛著的房間比我們預定的價格便宜約30%，該酒店位置偏僻、陰暗，門外公園有很多露宿者，早餐地點沒有保安，早餐時更被黑人瘋子騷擾。

We arrived Cranbrook Hotel, Ilford at about 6 pm and was transfer to PremierLux Serviced Apartment that every thing was very good. We were very satisfied and highly recommend PremierLux Serviced Apartment to all.

早餐有驚喜，款式多又好吃。近火車站，但離地鐵很遠要走20分鐘。以倫敦住宿來說價錢平，性價比高!

We stayed in a family room, the heater was ok but they used electrical water boiler, so sometimes the water became cold

1.The room is located outside of the hotel. 2.No parking lot. 3.The room cannot be locked. 4.The carpet is dirty. 5.Breakfast is good.

The hotel takes around 15 mins walk from TCL station. It's not as convinent as I thought if you have one large luggage and one large back pack with you. :/ I wasn't so familiar with London area, that's why I booked Ilford area. Well, it takes 40 mins to the city centre still. The wifi is slow, I don't use their wifi instead of my wifi egg. :/ The carpet of the room looks dirty and wet because of the humid. Bathroom is the best area though. Shower is nice. Well, if I come to London again, I would definitely not coming back.

For whatever reasons, please do not downgrade your clients to an inferior hotel without any compensations! I paid ten, but only got five!!!

位置在London underground 的 zone4. 出車站也要行20分鐘才到酒店. 早餐還可以. 我們住的房間不在主樓區, 要走出外到後面的另一房屋區.中間是隔著停車場.

everyday cleaning up the room, nice breakfast. i will give 10/10 to the hotel staffs.

Good

Frist room we went was not good.smeel soo bad Floor dose not look nice Not finishing the wall and floor properly Mind was not free to sleep because of the environment Not sound proof

Nice

Arrived at hotel, moved to another hotel, no parking so had to park at another hotel, total nightmare when all you want is to sleep, not the best experience

Nice place very clean good staff

Booked here, didn't stay here, so can't actually comment on the property, cleanliness or anything else.

Hotel staff and manager needs to be helpful to customers. Owned privately so I did complain about manager and staff . I think I spoke to owner about lift not work can you help because my room on third floor I had 40 kg baggage with visited from Canada after 12 hours journey with transit time. Very rude ,un helpful,hotel not clean enough. On picture big they gave me loft room very small.

Free limited parking. Refrigerator and microwave was a plus. Tight staircase with no lifts.

First of all, don't go there if you're used to sleeping with AC, the room had none of that, nor any ventilation, and was built of the most heat trapping bricks you could ever imagine, nights were hell and full of sweat. If you're fine with that, it was clean alright, they offered room service, and the reception was opened 24/7, so awesome service for the price point.

You get what you pay for. The room was very basic but clean. The shower was hot and a decent flow of water. Unfortunately the pillows where really old, but the bedding was clean

Great base for visiting london on a budget with parking! Very helpful staff. I have booked to go back there. Very good local shops and great access to the Elizabeth Line.