The hotel staff was very friendly. It was one of best hotels I ever stayed in.

Very accommodating at check in. Staff was extremely helpful with sight seeing suggestions. Hotel was very clean and very well maintained.

Great location! Everything was very clean and staff were very friendly. The AC in our room was quite loud and woke me up during the night whenever it turned on but I'm also a light sleeper

À proximité de tous les services du centre ville

Service impeccable, propreté sans reproche. Nous avons été séduits

Great location. Two blocks from City Central Station. Less than $10 to Uber anywhere in the area. 2 blocks from City Market.

We’ve been staying this hotel only when we travel to Vancouver BC on our vacation. We just feel like a home and welcome every time we stay there. The hotel is very quiet, clean and well maintained. I must say an every room we stayed have a calm and peaceful decors. The shower pressure is an excellent and gets a warm water right away. The hotel is located very convenient area in the downtown. But again it’s surprisingly quiet.

Excellent hotel. Amazingly friendly staff, very central in downtown Vancouver. Loved the restaurant for breakfast. Would definitely stay here again, one of my top 3 hotel stays in Canada.

Quiet, comfortable, friendly and service oriented, very good downtown location, beautiful dining area and happy hour. Didn't use pool area/cold

Look no further . This place is a 10 out of 10 and the staff is incredibly receptive . The front desk attendant Natalia could not have been more helpful .

Staff was excellent, accommodating and responsive.

Hotel was well situated, clean large rooms, friendly staff

If I could give the hotel staff at thos hotel more than 5 stars, I would. Such a lovely stay!!

I DO NOT NORMALLY LEAVE REVIEWS, BUT I WOULD BE REMISS IF I DID NOT TELL CUSTOMERS HOW SPECIAL L'HERMITAGE IS AS YOUR HOTEL OF CHOICE IN VANCOUVER. FIRST, THE STAFF (I WOULD LIKE TO THANK MARY ANN AND ALL STAFF MEMBERS; TOO MANY NAMES FOR THIS TRAVELLER TO REMEMBER) ARE VERY PROFESSIONAL, CONCERNED ABOUT YOUR COMFORT, AND GO OUT-OF-THEIR WAY TO SATISFY EVERY REQUEST; WHETHER IT BE WHERE TO GO, WHERE TO EAT OR IF YOU HAVE CONCERNS ABOUT YOUR ROOM. AS OTHERS HAVE MENTIONED, THE HOTEL IS UNIQUE IN THE SIZE OF ROOMS IT OFFERS (MUCH LARGER THAN MOST HOTELS. THE L'ORANGIE RESTAURANT DELIVERED A WONDERFUL BREAKFAST IN A VERY RELAXED ATMOSHPERE. IF YOU ARE COSIDERING A STAY IN DOWNTOWN VANCOUVER, THIS IS THE HOTEL YOU WANT; CENTRAL LOCATION, ACCOMODATING AND THE FRIENDLIEST STAFF YOU WILL EVERY FIND.

Another great stay at this lovely hotel. Staff are all exceptional. Room was perfect. Location is great for seeing something at the Queen Elizabeth. Great breakfast and wonderful service at the restaurant.

Great!

Outstanding customer service, particularly during check in. The 5th floor lounge and restaurant is tranquil and beautiful. Location was ideal for visits to Yaletown, False Creek waterfront, and downtown Robson area.

Clean room, nice staff, valet parking for large vehicles

Spacious, well appointed, quiet room. My room was on the 5th floor, close to the lounge and restaurant which are also located on the 5th floor. For parking there are two choices: hotel valet parking @ $60 Cad per 24 hours, or open street level parking at $39 Cad per 24 hours. Very convenient location, many good locations within a few blocks.

The staff were very friendly and helpful. They made it super easy to get what we needed.