This was a service apartment, sort of tidy and clean. we can daily get towels, tissues, linens etc to make up room ourselves, but a thorough clean up by the housekeeping would be 6 to 7 days once. Still manage. Overall are tidy and clean. Air conditioning in some of the days not running smoothly but the repair staff came upon requested to fix it. Breakfast was ok. Eggs, one meat - burger beef or sausage, potatoes, cereals l, breads, pancakes I like most. Apples, sometines with bananas, yogurt. I would suggest whole boiled potatoes ... Most unfortunate was the only lift for the whole service apartment went out of order on our 5th night, our stay was 10 nights ! And we were on 4th floor, walking down the stairs for breakfast, lunch & dinner three times a day hahaha, exercising !! April 3rd to 6th were Easter holidays, so the earliest to have technician come in would be 7th the day we check out. We have to in between the period skip 2 days' breakfast and did early lunch as plan B. Staff were helpful. We informed front desk to ensure sending someone up to help in bringing down luggages for us, 2 medium size, 1 large piece, handcarry items of course able to be handled by us two. They sent.

The room is run down and not well maintained, quite dirty, hair balls sticked on the shower wall which is disgusting… bathroom is smelly… Better bring your own shampoo and body wash because the provided one smell really funny… The location is very convenient.

Great

Nice

冰箱空调噪音大

物超所值

It was good, the employees were kind and the beds were comfortable. Definitely a top tier hotel in my opinion.-

Terrible place

Spacious. Good value. Breakfast ok.

It was wonderful, no complaints.😊

If you are for a place with family this is the place. The pool was great breakfast is typically what you find

everything were ok. first night when we checked in the room was dirty. bunch of hairs in the drawer that holds the hair dryer. they had not replaced the sheets and there were hairs everywhere on the sheets. socks and some other objects were under the sofa bed. bath tub was dirty.

Renovation is done poorly, elevator was retrofitted but elevator door panels were not updated, it looks like a job half done. Outside walls of the elevator area need to be patched. Bathroom dry wall patch work not done properly, patched area has uneven surface. The fridge is old, scuffed marks and dints are visible. Air conditioner vents in the hallway are low and dirty. Body soap bottles were full but bottle pumps were not working.

The overall stay was good. We had to change our room 2x due to issues with the facilities. But the staff was very helpful

Hotel is at a really good location, easy access to a lot of restaurants, parks, walking trail and public transportation. Room does look older than the pictures shown, but overall really clean room and comfortable mattress. I’d definitely consider staying here again in the future if opportunity rises.

Staffs are very courteous and helpful and property was so clean. Especially I saw one of staffs named Nina working so hard and very kind plus very helpful. I have been stayed this hotel every times I go to Toronto. Good job and keep it up ever. Roger

We had a great stay overall. The breakfast was excellent, and the modern rooms with a full kitchen were a huge plus. The pool and terrace were beautiful, and we really enjoyed spending time there. There were a few areas that could use improvement. The stairwell was old and dirty, which didn't make a great first impression. The pullout sofa bed had food crumbs and an old facecloth on it when we opened it, and there was no bedding provided. However, we contacted the front desk, and they promptly cleaned the sofa bed and assisted us.

Clean rooms nice pool Jim laundry was excellent close to restaurants and amenities

Excellent service and amenities.

Not so clean, the body wash in the shower were empty, paper napkins were almost gone, no extra plastic bags for the trash cans.