Room was clean, hotel is quiet and the staff are friendly and helpful

Thisnis a great place for a high qualitybstay outside the tourist zone of Bictoria. Lots of shopping, Costco next door and lots of pubs and eateriesnin the area. I keep coming back!

Beds were great, property was clean, and the staff were truely lovely. We got scammed by another booking and wound up staying here very last min, so we were quite panicked when we arrived the staff were helpful, kind, and overall just changed the tone of our day to pleasant. Will absolutely stay again.

The hot tub jets were not working well but the rest of the hotel was great.

Nice room

The room and facilities, were in excellent condition.

No room service at all. To grab a cutlery, plate and glass you have to go to the restaurant. And staff was not cooperative.

I couldn't stay because I did not have a credit card....not impressed

Whether your traveling for work with family or solo.. This is an amazing hotel Friendly knowledgeable staff, Big clean rooms. Pool,hot tub, steak room, sauna and gym close to all amenities, 15 minutes from downtown Victoria

Rooms were clean and quiet

We had nice spacious junior suite. Carpet had a few stains and the shower head was old and had little water pressure. Other than that, it was a comfortable stay. Nice and close to a lot amenities. Staff were very friendly.

They charged the wrong credit card without my authorization and blamed me. The charge put me over my limit on a card with charges for overages. The staff was rude about it until the manager came who was better.

There was no lunchtime function just breakfast and dinner. Inconvenient if you are with children. Liked the pet friendly idea

Nice and clean place to eat

Too loud you can hear everything between the rooms

The room was clean and updated with a small kitchen no stove but sink microwave toaster dishes, well thought out.

Nice rooms and lobby but restaurant quite limited - vegetarians not well served, breakfast quality meh. Location is not very walkable, but convenient access to highway.

This place is clean and the staff was very friendly. It was.a great location for us. 20 minutes to Victoria and 30 minutes to Sydney and Butchart Gardens. The food was good. The bar was OK. The TV stations were very limited. Hot tub and pool were great. The steam sauna would not stay hot.

Nic

Hotel was as advertised. Room was clean and bed comfortable