Very friendly staff, lovely hotel

The hotel is managed by people who really want to be there, make an impression and care about what they do. From management to the house keepers everyone is keen to make your stay as comfortable as possible! Just working out when we can book our next stay!

The room was very clean and well furnished, rather warm but without air conditioning it would be in this unprecedented heat. Needed more room in bathroom to put out toiletries . The hotel staff were both helpful, friendly and professional. The Jubilee room was a great setting for breakfast , due to timescales ie booking in and out we were unable to use amenities and 1 nights stay is just not long enough. We will be booking longer next time. Pure Luxury and well worth the money.

Superb indoor pool and spa area. Sumptuous decor. Real attention to details - fresh flowers, generous staffing

Great location. Lovely walks from the hotel. We have eaten there before and great food. Traditional style hit with good qualities.

All great.

All good

Exceptional hotel 5+++ all the way

Quality of furnishings and level of comfort throughout; The standard of service; Facilities and location.

Couldn’t fault a single thing should be 5 star !

Room was big and spacious, nice balcony and everything we required, couldn’t fault it

Ok

Quite superb. A free upgrade was the iceing on our delicious cake. My only, minor, observation is the lack of usb/apple sockets. Easily corrected by replacing existing 3-pin with multi sockets, and so helpful in this increasingly device-dependent world.

I loved my stay at the Victoria and Source Spa hotel in Sidmouth. My first encounter with a member of staff was with the friendly and helpful Bellman who advised me on parking and helped me with my luggage from my car. Though i had arrived earlier than check-in time and my room wasn't ready, I was told I am welcome to use the hotel pool, spa and other facilities. The spa was very modern and i had a lovely couple of hours in there. Complimentary flip flops were provided as well as towels. The outdoor pool was a very nice temperature on a hot day and with the very comfirtable sun loungers I had a very pleasant time there enjoying the wonderful weather. My room (a single) was a very good size (could have had 2 people stay) and it was very clean. The bed was very comfortable with very nice bed linen and room decor. The bathroom was huge and the larye walk-in shower was fantastic. I also had a lovely view of the pool. I truly felt over the moon to stay here and hope to come back again soon. 10/10. The hotel has retaibed its sense of luxury and tradition in modern times and guest service is clearly a high priority.

This is a great and charming hotel. It looks a bit dated in the outside, but the facilities are great, specially the spa and food services. The town is small with great views of cliffs if you walk to the west. Lots of little shopping. The beach isn’t a plus as it’s rocky, but hotel has nice swimming options.

Lovely hotel but for the price I would have expected tea and coffee facilities not to be out of date

Quality of food. Lack of electrical sockets in room

Excellent hotel. Great service. Food excellent Service and staff excellent

The hotel is excellent BUT the small new rooms facing south on the third floor (e.g. room 313) are no where near 4star rating. There is no air conditioning so that during sunny conditions the rooms become uncomfortably hot. A fridge or cooler box is not provided which adds to the discomfort. The bathroom is surprisingly devoid of adequate shelving to store the inevitable toilet accessories, the small bathroom cabinet being a poor substitute for this facility.

Beautiful hotel and spa. Very friendly staff and management. Not the cheapest of places, But you get what you pay for here. Recommended and will visit again in the future.